Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Super Duty 2017 Chrome Electric Tailgate Latch Trim w/o LED

                  Super Duty 2017 Chrome Electric Tailgate Latch Trim w/o LED

                  SKU: VHC3Z1522404D

                  $99.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Ash Cup Coin Holder with Lighter Element

                  Ash Cup Coin Holder with Lighter Element

                  SKU: ML3Z2504810AA

                  $75.00

                  Shipping: Ships by May 9
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2017-2021 Advantage Retractable Tonneau Cover for 6.75' Bed

                  Super Duty 2017-2021 Advantage Retractable Tonneau Cover for 6.75' Bed

                  SKU: VHC3Z99501A42R

                  $2,009.00

                  Shipping: Ships by May 9
                  Pickup: Free at Dealer
                  Add to Cart
                  Yakima Hitch Mounted Swing Bicycle Rack for 4 Bikes

                  Yakima Hitch Mounted Swing Bicycle Rack for 4 Bikes

                  SKU: VKB3Z7855100L

                  $839.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2023-2025 Hood Letter Inserts - Electric Spice

                  Super Duty 2023-2025 Hood Letter Inserts - Electric Spice

                  SKU: VPC3Z9942528FC

                  $69.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty Crew Cab 2009-2016 Black 5" Step Bars

                  Super Duty Crew Cab 2009-2016 Black 5" Step Bars

                  SKU: BC3Z16450DB

                  $580.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2023-2025 Black Molded Rear (DRW) Pair with Ford Oval Splash Guards without Wheel Lip Molding Only

                  Super Duty 2023-2025 Black Molded Rear (DRW) Pair with Ford Oval Splash Guards without Wheel Lip Molding Only

                  SKU: PC3Z16A550DA

                  $100.00

                  Shipping: Ships by May 9
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty® 2023-2025 Leer Group Race Red Cab High Bed Cap w/o Roof Rack for 6.75 Bed, Paint Code PQ - NON-RETURNABLE

                  Super Duty® 2023-2025 Leer Group Race Red Cab High Bed Cap w/o Roof Rack for 6.75 Bed, Paint Code PQ - NON-RETURNABLE

                  SKU: VPC3Z99501A42EA

                  $4,199.00+ $266.00 Installation

                  Yakima Rack Mounted Medium Cargo Basket

                  Yakima Rack Mounted Medium Cargo Basket

                  SKU: VKB3Z7855100T

                  $649.00

                  Shipping: Ships by May 9
                  Pickup: Free at Dealer
                  Add to Cart
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