Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Super Duty 2017-2021 Advantage Retractable Tonneau Cover for 8.0' Bed

                  Super Duty 2017-2021 Advantage Retractable Tonneau Cover for 8.0' Bed

                  SKU: VHC3Z99501A42S

                  $2,179.00

                  Shipping: Ships by May 8
                  Pickup: Free at Dealer
                  Add to Cart
                  Carhartt Front Captain's Chair Seat Covers in Brown

                  Carhartt Front Captain's Chair Seat Covers in Brown

                  SKU: VFL3Z15600D20C

                  $279.00

                  Shipping: Ships by May 8
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2017-2025 TruXedo Soft Roll Up Tonneau Cover for 6.75' Bed

                  Super Duty 2017-2025 TruXedo Soft Roll Up Tonneau Cover for 6.75' Bed

                  SKU: VHC3Z99501A42A

                  $419.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Air Design® Satin Black Door Molding Kit

                  Air Design® Satin Black Door Molding Kit

                  SKU: VJL3Z1820049B

                  $339.00

                  Shipping: Ships by May 8
                  Pickup: Free at Dealer
                  Add to Cart
                  Yakima Roof Mounted Ski/Snowboard Rack

                  Yakima Roof Mounted Ski/Snowboard Rack

                  SKU: VKB3Z7855100E

                  $389.00

                  Shipping: Ships by May 8
                  Pickup: Free at Dealer
                  Add to Cart
                  Thule Rack Mounted Upright Bicycle Carrier for 1 Bike

                  Thule Rack Mounted Upright Bicycle Carrier for 1 Bike

                  SKU: VM1PZ7855100K

                  $259.00

                  Shipping: Ships by May 8
                  Pickup: Free at Dealer
                  Add to Cart
                  THULE Ladder Rack

                  THULE Ladder Rack

                  SKU: VJL3Z9955100A

                  $1,209.00

                  Shipping: Ships by May 8
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty Regular Cab 2017-2025 Black 5" Step Bars

                  Super Duty Regular Cab 2017-2025 Black 5" Step Bars

                  SKU: HC3Z16450FA

                  $580.00

                  Shipping: Ships by May 8
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2017-2022 Gatorback Splash Guards Front Pair

                  Super Duty 2017-2022 Gatorback Splash Guards Front Pair

                  SKU: VHC3Z16A550E

                  $369.00

                  Shipping: Ships by May 8
                  Pickup: Free at Dealer
                  Add to Cart
                  123

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