Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Super Duty® 2023-2024 Leer Group Iconic Silver Cab High Bed Cap w/o Roof Rack for 6.75 Bed, Paint Code JS - NON-RETURNABLE

                  Super Duty® 2023-2024 Leer Group Iconic Silver Cab High Bed Cap w/o Roof Rack for 6.75 Bed, Paint Code JS - NON-RETURNABLE

                  SKU: VPC3Z99501A42ED

                  $4,199.00+ $266.00 Installation

                  Super Duty 2017-2025 Chrome Bed Rails with Black End Caps for 6.75' Bed

                  Super Duty 2017-2025 Chrome Bed Rails with Black End Caps for 6.75' Bed

                  SKU: VHC3Z9955200B

                  $309.00

                  Shipping: Ships by May 9
                  Pickup: Free at Dealer
                  Add to Cart
                  Air Design® Matte Black Door Molding Trim Kit for Super Cab

                  Air Design® Matte Black Door Molding Trim Kit for Super Cab

                  SKU: VML3Z1820049B

                  $369.00

                  Shipping: Ships by May 9
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2023-2025 Air Design® Tailgate Trim

                  Super Duty 2023-2025 Air Design® Tailgate Trim

                  SKU: VPC3Z99425A34A

                  $369.00

                  Shipping: Ships by May 9
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2023-2025, Lighted Ford Oval, Front LED for Vehicles w/Front Camera

                  Super Duty 2023-2025, Lighted Ford Oval, Front LED for Vehicles w/Front Camera

                  SKU: VPC3Z8A224DB

                  $309.00

                  Shipping: Ships by May 9
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2017-2025 TPMS Trailer Sensor Kit w/ Pro Trailer Backup Assist

                  Super Duty 2017-2025 TPMS Trailer Sensor Kit w/ Pro Trailer Backup Assist

                  SKU: LC3Z1A189BH

                  $650.00

                  Shipping: Ships by May 9
                  Pickup: Free at Dealer
                  Add to Cart
                  Yakima Hitch Mounted Swing Bicycle Rack for 4 Bikes

                  Yakima Hitch Mounted Swing Bicycle Rack for 4 Bikes

                  SKU: VKB3Z7855100L

                  $839.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Covercraft Carhartt Rear Row Seat Covers w/ Armrest 60/40 in Gravel

                  Covercraft Carhartt Rear Row Seat Covers w/ Armrest 60/40 in Gravel

                  SKU: VML3Z2663812F

                  $339.00

                  Shipping: Ships by May 9
                  Pickup: Free at Dealer
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                  Super Duty DRW 2023-2025 Gatorback Rear Splash Guards w/Black Ford Oval and Gunmetal Surround

                  Super Duty DRW 2023-2025 Gatorback Rear Splash Guards w/Black Ford Oval and Gunmetal Surround

                  SKU: VPC3Z16A550S

                  $649.00

                  Shipping: Ships by May 9
                  Pickup: Free at Dealer
                  Add to Cart
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