Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Super Duty 2017-2022 Black Platinum Upper Tailgate Accent Trim

                  Super Duty 2017-2022 Black Platinum Upper Tailgate Accent Trim

                  SKU: VHC3Z99425A34B

                  $59.00

                  Shipping: Ships by May 6
                  Pickup: Free at Dealer
                  Add to Cart
                  Ford Roadside Assistance Kit

                  Ford Roadside Assistance Kit

                  SKU: VFL3Z19F515AC

                  $59.00

                  Shipping: Ships by May 6
                  Pickup: Free at Dealer
                  Add to Cart
                  VizuaLogic IR Headphones

                  VizuaLogic IR Headphones

                  SKU: VLL3Z18C604A

                  $59.00

                  Shipping: Ships by May 6
                  Pickup: Free at Dealer
                  Add to Cart
                  Wall Charger A/C Adapter for GB-70 and GB-150 Jump Starters

                  Wall Charger A/C Adapter for GB-70 and GB-150 Jump Starters

                  SKU: VJL3Z19J323AB

                  $79.00

                  Shipping: Ships by May 6
                  Pickup: Free at Dealer
                  Add to Cart
                  SuperCab Side Window Air Deflectors

                  SuperCab Side Window Air Deflectors

                  SKU: VGL3Z18246B

                  $89.00

                  Shipping: Ships by May 6
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2015-2020 Regular Cab Smoke Side Window Air Deflectors

                  F-150 2015-2020 Regular Cab Smoke Side Window Air Deflectors

                  SKU: VFL3Z18246G

                  $59.00

                  Shipping: Ships by May 6
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2017-2022 Aeroskin Black Textured Hood Deflector

                  Super Duty 2017-2022 Aeroskin Black Textured Hood Deflector

                  SKU: VKC3Z16C900A

                  $99.00

                  Shipping: Ships by May 6
                  Pickup: Free at Dealer
                  Add to Cart
                  SuperCab Smoke Side Window Air Deflectors

                  SuperCab Smoke Side Window Air Deflectors

                  SKU: VFL3Z18246H

                  $69.00

                  Shipping: Ships by May 6
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2011-2025 Trailer Hitch Titan Ball Mount

                  Super Duty 2011-2025 Trailer Hitch Titan Ball Mount

                  SKU: BC3Z19A282A

                  $95.00

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