Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Super Duty 2017-2022 Aeroskin Black Textured Hood Deflector

                  Super Duty 2017-2022 Aeroskin Black Textured Hood Deflector

                  SKU: VKC3Z16C900A

                  $99.00

                  Shipping: Ships by May 7
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2017-2022 Covercraft Front Row Seat Covers 40/20/40 in Taupe

                  Super Duty 2017-2022 Covercraft Front Row Seat Covers 40/20/40 in Taupe

                  SKU: VHC3Z25600D20E

                  $329.00

                  Shipping: Ships by May 7
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2011-2025 Trailer Hitch Titan Ball Mount

                  Super Duty 2011-2025 Trailer Hitch Titan Ball Mount

                  SKU: BC3Z19A282A

                  $100.00

                  Super Duty 2011-2025 5th Wheel Rail Mount Adaptor Kit

                  Super Duty 2011-2025 5th Wheel Rail Mount Adaptor Kit

                  SKU: BC3Z19H282A

                  $500.00

                  Shipping: Ships by May 7
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2017-2022 Lund Rear Retractable Bumper Bed Step Kit

                  Super Duty 2017-2022 Lund Rear Retractable Bumper Bed Step Kit

                  SKU: VKC3Z17A958A

                  $399.00

                  Shipping: Ships by May 7
                  Pickup: Free at Dealer
                  Add to Cart
                  Interior Light Kit

                  Interior Light Kit

                  SKU: CL8Z13E700AA

                  $315.00

                  Shipping: Ships by May 7
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2017-2025 Chrome Plated Wheel Locks For Exposed Lugs

                  Super Duty 2017-2025 Chrome Plated Wheel Locks For Exposed Lugs

                  SKU: HC3Z1A043A

                  $70.00

                  Shipping: Ships by May 7
                  Pickup: Free at Dealer
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                  Remote Start System Bi-Directional Antenna Kit

                  Remote Start System Bi-Directional Antenna Kit

                  SKU: DL3Z15603C

                  $85.00

                  Shipping: Ships by May 7
                  Pickup: Free at Dealer
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                  Remote Start System Long Range One Way Key Fob

                  Remote Start System Long Range One Way Key Fob

                  SKU: DS7Z15K601F

                  $60.00

                  Shipping: Ships by May 7
                  Pickup: Free at Dealer
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