Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Super Duty Crew Cab 2012-2016 Black 3pc All Weather Rubber Floor Mats

                  Super Duty Crew Cab 2012-2016 Black 3pc All Weather Rubber Floor Mats

                  SKU: DC3Z2613300A

                  $150.00

                  Shipping: Ships by May 6
                  Pickup: Free at Dealer
                  Add to Cart
                  Remote Start System Bi-Directional Extra Key Fob

                  Remote Start System Bi-Directional Extra Key Fob

                  SKU: DL3Z15K601A

                  $105.00

                  Shipping: Ships by May 6
                  Pickup: Free at Dealer
                  Add to Cart
                  Ford Large Soft-Sided Folding Cargo Organizer

                  Ford Large Soft-Sided Folding Cargo Organizer

                  SKU: HE5Z78115A00A

                  $105.00

                  Shipping: Ships by May 6
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2011-2016 Trailer Brake Controller Kit w/o Uplifter Switches

                  Super Duty 2011-2016 Trailer Brake Controller Kit w/o Uplifter Switches

                  SKU: FC3Z19H332BA

                  $285.00

                  Shipping: Ships by May 6
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2012-2016 2pc Front All Weather Rubber Floor Mats

                  Super Duty 2012-2016 2pc Front All Weather Rubber Floor Mats

                  SKU: DC3Z2513086A

                  $110.00

                  Shipping: Ships by May 6
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2011-2025 Chrome Exhaust Tip

                  Super Duty 2011-2025 Chrome Exhaust Tip

                  SKU: HC3Z5K238A

                  $135.00

                  Shipping: Ships by May 6
                  Pickup: Free at Dealer
                  Add to Cart
                  100 Series 4 Button Remote Start System

                  100 Series 4 Button Remote Start System

                  SKU: BC3Z19G364A

                  $375.00

                  Shipping: Ships by May 6
                  Pickup: Free at Dealer
                  Add to Cart
                  Yakima® Rack Mounted Kayak Carrier w/o Lock

                  Yakima® Rack Mounted Kayak Carrier w/o Lock

                  SKU: VKB3Z7855100EB

                  $209.00

                  Shipping: Ships by May 6
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2011-2025 Trailer Hitch Pintle Mount

                  Super Duty 2011-2025 Trailer Hitch Pintle Mount

                  SKU: BC3Z19A282B

                  $120.00

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