Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  F-150 2024 Tailgate Lettering - Pink for Pro Access Tailgate

                  F-150 2024 Tailgate Lettering - Pink for Pro Access Tailgate

                  SKU: VSL3Z9942528AD

                  $79.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2023 Leer Group Cab High Sport Bed Cap for 6.5 Bed, Hot Pepper Red Tri-Coat, Paint Code EA - NON-RETURNABLE

                  F-150 2021-2023 Leer Group Cab High Sport Bed Cap for 6.5 Bed, Hot Pepper Red Tri-Coat, Paint Code EA - NON-RETURNABLE

                  SKU: VML3Z99501A42CS

                  $4,499.00

                  + $266.00 Installation
                  F-150 2021-2023 Leer Group Race Red CabHigh Sport Bed Cap for 6.5 Bed, Paint Code PQ - NON-RETURNABLE

                  F-150 2021-2023 Leer Group Race Red CabHigh Sport Bed Cap for 6.5 Bed, Paint Code PQ - NON-RETURNABLE

                  SKU: VML3Z99501A42CP

                  $4,499.00

                  + $266.00 Installation
                  F-150 2021-2023 Leer Group Cab High Sport Bed Cap for 5.5 Bed, Hot Pepper Red Tri-Coat, Paint Code EA - NON-RETURNABLE

                  F-150 2021-2023 Leer Group Cab High Sport Bed Cap for 5.5 Bed, Hot Pepper Red Tri-Coat, Paint Code EA - NON-RETURNABLE

                  SKU: VML3Z99501A42BS

                  $4,499.00

                  + $266.00 Installation
                  F-150 2021-2025 VISCO Red & Black Body Two Tone Stripe Kit

                  F-150 2021-2025 VISCO Red & Black Body Two Tone Stripe Kit

                  SKU: VML3Z6320000L

                  $599.00

                  Shipping: Ships by May 28
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2025 Leer Group Lucid Red CabHigh Sport Bed Cap for 6.5 Bed, Paint Code D4 - NON-RETURNABLE

                  F-150 2021-2025 Leer Group Lucid Red CabHigh Sport Bed Cap for 6.5 Bed, Paint Code D4 - NON-RETURNABLE

                  SKU: VML3Z99501A42CF

                  $4,499.00

                  + $266.00 Installation
                  F-150 2021-2025 Leer Group Lucid Red CabHigh Sport Bed Cap for 5.5 Bed, Paint Code D4 - NON-RETURNABLE

                  F-150 2021-2025 Leer Group Lucid Red CabHigh Sport Bed Cap for 5.5 Bed, Paint Code D4 - NON-RETURNABLE

                  SKU: VML3Z99501A42BF

                  $4,499.00

                  + $266.00 Installation
                  F-150 2021-2025 VISCO Red & Black Body Speed Stripe Kit

                  F-150 2021-2025 VISCO Red & Black Body Speed Stripe Kit

                  SKU: VML3Z6320000E

                  $69.00

                  Shipping: Ships by May 28
                  Pickup: Free at Dealer
                  Add to Cart
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