Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  F-150 2021-2025 Decked Drawer System for 5.5 ft Bed

                  F-150 2021-2025 Decked Drawer System for 5.5 ft Bed

                  SKU: VPL3Z15600A04A

                  $2,209.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2025 Air Design® Fender Flares

                  F-150 2021-2025 Air Design® Fender Flares

                  SKU: VML3Z16268E

                  $719.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2025 Black TecRail Bed Rail for 5.5' Bed

                  F-150 2021-2025 Black TecRail Bed Rail for 5.5' Bed

                  SKU: VML3Z9955200A

                  $699.00

                  Shipping: Ships by Jun 22
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2022-2025 Trailer TPMS Monitor with Camera and TPMS

                  F-150 2022-2025 Trailer TPMS Monitor with Camera and TPMS

                  SKU: ML3Z1A189BE

                  $1,185.00

                  Shipping: Ships by Jun 22
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2025 Advantage Soft Folding Tonneau Cover for 8.0' Bed

                  F-150 2021-2025 Advantage Soft Folding Tonneau Cover for 8.0' Bed

                  SKU: VML3Z99501A42U

                  $639.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 SuperCab 2015-2025 Black Aluminum 5" Step Bars

                  F-150 SuperCab 2015-2025 Black Aluminum 5" Step Bars

                  SKU: FL3Z16450EB

                  $615.00

                  Shipping: Ships by Jun 22
                  Pickup: Free at Dealer
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                  F-150 2021-2025 Advantage Hard Folding Tonneau Cover for 8.0' Bed

                  F-150 2021-2025 Advantage Hard Folding Tonneau Cover for 8.0' Bed

                  SKU: VML3Z99501A42G

                  $1,359.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2025 Black TecRail Bed Rail for 6.5' Bed

                  F-150 2021-2025 Black TecRail Bed Rail for 6.5' Bed

                  SKU: VML3Z9955200B

                  $779.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2018-2025 Boss Cab Protector

                  F-150 2018-2025 Boss Cab Protector

                  SKU: VJL3Z99280D71A

                  $1,179.00

                  Pickup Required
                  Pickup: Free at Dealer
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