Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Thule Flat Top Rack-Mounted Ski/Snowboard Carrier - Carries 6 Pairs of Skis or 4 Snowboards

                  Thule Flat Top Rack-Mounted Ski/Snowboard Carrier - Carries 6 Pairs of Skis or 4 Snowboards

                  SKU: VM1PZ7855100G

                  $379.00

                  Shipping: Ships by May 7
                  Pickup: Free at Dealer
                  Add to Cart
                  Premium Rear Seat Cover Pet Hammock

                  Premium Rear Seat Cover Pet Hammock

                  SKU: VLL3Z7863812BA

                  $229.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 SuperCrew 2021-2025 Chrome Body Side Molding for 5.5' Bed

                  F-150 SuperCrew 2021-2025 Chrome Body Side Molding for 5.5' Bed

                  SKU: VML3Z9910146L

                  $439.00

                  Shipping: Ships by May 7
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2025 Bedliner for 8.0' Bed

                  F-150 2021-2025 Bedliner for 8.0' Bed

                  SKU: ML3Z9900038CA

                  $355.00+ $70.00 Installation

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2025 Tailgate Letters Black Platinum Stainless Steel for Pro Access Tailgate

                  F-150 2025 Tailgate Letters Black Platinum Stainless Steel for Pro Access Tailgate

                  SKU: VML3Z9942528D

                  $59.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2025 Gatorback Black Ford Logo Splash Guards Rear Pair

                  F-150 2021-2025 Gatorback Black Ford Logo Splash Guards Rear Pair

                  SKU: VML3Z16A550MB

                  $319.00

                  Shipping: Ships by May 7
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2025 Air Design® Satin Black Hood Scoop

                  F-150 2021-2025 Air Design® Satin Black Hood Scoop

                  SKU: VML3Z16C630A

                  $429.00

                  Shipping: Ships by May 7
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2025 Black Platinum Lettering Tailgate Badge

                  F-150 2021-2025 Black Platinum Lettering Tailgate Badge

                  SKU: VML3Z9942528B

                  $79.00

                  Shipping: Ships by May 7
                  Pickup: Free at Dealer
                  Add to Cart
                  Yakima® Rack Mounted Kayak Carrier w/o Lock

                  Yakima® Rack Mounted Kayak Carrier w/o Lock

                  SKU: VKB3Z7855100EB

                  $209.00

                  Shipping: Ships by May 7
                  Pickup: Free at Dealer
                  Add to Cart
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