Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Thule Force XT Large Roof Mounted Cargo Box

                  Thule Force XT Large Roof Mounted Cargo Box

                  SKU: VM1PZ7855100J

                  $749.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2025 LED Work Light by Sound-Off Signal Light, Baja Tan Interior

                  F-150 2021-2025 LED Work Light by Sound-Off Signal Light, Baja Tan Interior

                  SKU: VML3Z13C788BB

                  $659.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2015-2025 BedRug Sportliner for 8.0' Bed

                  F-150 2015-2025 BedRug Sportliner for 8.0' Bed

                  SKU: VFL3Z9900038CB

                  $509.00

                  Shipping: Ships by Jun 22
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2018-2025 Bed Slide for 6.5' Bed

                  F-150 2018-2025 Bed Slide for 6.5' Bed

                  SKU: VJL3Z99113C37A

                  $2,299.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2025 Fender Flares, Extend-A-Flare, Black Textured by Husky Liners®

                  F-150 2021-2025 Fender Flares, Extend-A-Flare, Black Textured by Husky Liners®

                  SKU: VML3Z16268CC

                  $569.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2025 Leer Group Oxford White CabHigh Sport Bed Cap for 6.5 Bed, Paint Code YZ - NON-RETURNABLE

                  F-150 2021-2025 Leer Group Oxford White CabHigh Sport Bed Cap for 6.5 Bed, Paint Code YZ - NON-RETURNABLE

                  SKU: VML3Z99501A42CN

                  $4,499.00

                  + $266.00 Installation
                  F-150 2022-2025 Leer Group Hard Folding 4 Panel 5.5 Bed Cover

                  F-150 2022-2025 Leer Group Hard Folding 4 Panel 5.5 Bed Cover

                  SKU: VNL3Z84501A42A

                  $1,639.00

                  Shipping: Ships by Jun 22
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 Regular Cab 2015-2025 Black Aluminum 5" Step Bars

                  F-150 Regular Cab 2015-2025 Black Aluminum 5" Step Bars

                  SKU: FL3Z16450DD

                  $580.00

                  Shipping: Ships by Jun 22
                  Pickup: Free at Dealer
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                  F-150 SuperCrew® 2021-2025 Extended Length Step Bars for 5.5 Box

                  F-150 SuperCrew® 2021-2025 Extended Length Step Bars for 5.5 Box

                  SKU: ML3Z16450CA

                  $775.00

                  Pickup Required
                  Pickup: Free at Dealer
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