Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  SuperCab & SuperCrew Black Platinum Stainless Steel B-Pillar Trim for Vehicles with Factory Keypad

                  SuperCab & SuperCrew Black Platinum Stainless Steel B-Pillar Trim for Vehicles with Factory Keypad

                  SKU: VFL3Z9920554D

                  $199.00

                  Shipping: Ships by May 14
                  Pickup: Free at Dealer
                  Add to Cart
                  Thule Canoe Carrier for Roof Racks

                  Thule Canoe Carrier for Roof Racks

                  SKU: VKB3Z7855100W

                  $199.00

                  Shipping: Ships by May 14
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2025 Tailgate Letters - Electric Spice

                  F-150 2021-2025 Tailgate Letters - Electric Spice

                  SKU: VPL3Z9942528D

                  $89.00

                  Shipping: Ships by May 14
                  Pickup: Free at Dealer
                  Add to Cart
                  SuperCab & SuperCrew Bright Stainless Steel B-Pillar Trim for Vehicles without Factory Keypad

                  SuperCab & SuperCrew Bright Stainless Steel B-Pillar Trim for Vehicles without Factory Keypad

                  SKU: VFL3Z9920554G

                  $159.00

                  Shipping: Ships by May 14
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2024 TufSkinz® Matte Black Tailgate Lettering Exterior Trim Kit

                  F-150 2021-2024 TufSkinz® Matte Black Tailgate Lettering Exterior Trim Kit

                  SKU: VPL3Z9942528C

                  $89.00

                  Shipping: Ships by May 14
                  Pickup: Free at Dealer
                  Add to Cart
                  Horizontal Mount Bed Cargo Net for 6.75' & 8.0' Bed

                  Horizontal Mount Bed Cargo Net for 6.75' & 8.0' Bed

                  SKU: HC3Z99550A66A

                  $70.00

                  Shipping: Ships by May 14
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2025 Polished Stainless Steel Lettering Tailgate Badge

                  F-150 2021-2025 Polished Stainless Steel Lettering Tailgate Badge

                  SKU: VML3Z9942528A

                  $59.00

                  Shipping: Ships by May 14
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2022-2025 Molded Carbon Black Splash Guards, Front Pair For F-150 Lightning

                  F-150 2022-2025 Molded Carbon Black Splash Guards, Front Pair For F-150 Lightning

                  SKU: NL3Z16A550AA

                  $60.00

                  Shipping: Ships by May 14
                  Pickup: Free at Dealer
                  Add to Cart
                  Vertical Mount Bed Cargo Net

                  Vertical Mount Bed Cargo Net

                  SKU: FL3Z99550A66A

                  $70.00

                  Shipping: Ships by May 14
                  Pickup: Free at Dealer
                  Add to Cart
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