Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Covercraft Carhartt Rear Row Seat Covers 60/40 in Charcoal for SuperCab

                  Covercraft Carhartt Rear Row Seat Covers 60/40 in Charcoal for SuperCab

                  SKU: VML3Z1863812C

                  $219.00

                  Shipping: Ships by May 9
                  Pickup: Free at Dealer
                  Add to Cart
                  Thule Canoe Carrier for Roof Racks

                  Thule Canoe Carrier for Roof Racks

                  SKU: VKB3Z7855100W

                  $199.00

                  Shipping: Ships by May 9
                  Pickup: Free at Dealer
                  Add to Cart
                  Covercraft SuperCrew Rear Row Seat Covers 60/40 w/ Armrest in Charcoal

                  Covercraft SuperCrew Rear Row Seat Covers 60/40 w/ Armrest in Charcoal

                  SKU: VML3Z2663812C

                  $279.00

                  Shipping: Ships by May 9
                  Pickup: Free at Dealer
                  Add to Cart
                  SuperCab & SuperCrew Bright Stainless Steel B-Pillar Trim for Vehicles without Factory Keypad

                  SuperCab & SuperCrew Bright Stainless Steel B-Pillar Trim for Vehicles without Factory Keypad

                  SKU: VFL3Z9920554G

                  $159.00

                  Shipping: Ships by May 9
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 SuperCab 2021-2025 Chrome Body Side Molding for 6.5' Bed

                  F-150 SuperCab 2021-2025 Chrome Body Side Molding for 6.5' Bed

                  SKU: VML3Z9910146J

                  $369.00

                  Shipping: Ships by May 9
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang and F-150 TPMS SENSOR AND ACTIVATION TOOL KIT

                  Mustang and F-150 TPMS SENSOR AND ACTIVATION TOOL KIT

                  SKU: M1180B

                  $145.00

                  Shipping: Ships by May 9
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2025 Gatorback Gunmetal Ford Logo Splash Guards Front Pair

                  F-150 2021-2025 Gatorback Gunmetal Ford Logo Splash Guards Front Pair

                  SKU: VML3Z16A550FB

                  $319.00

                  Shipping: Ships by May 9
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 Reg Cab 2021-2024 Chrome Body Side Molding for 6.5' Bed

                  F-150 Reg Cab 2021-2024 Chrome Body Side Molding for 6.5' Bed

                  SKU: VML3Z9910146G

                  $359.00

                  Shipping: Ships by May 9
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2015-2025 BedRug Impact Bed Mat for 5.5' Bed

                  F-150 2015-2025 BedRug Impact Bed Mat for 5.5' Bed

                  SKU: VHL3Z99112A15A

                  $249.00

                  Shipping: Ships by May 9
                  Pickup: Free at Dealer
                  Add to Cart
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