Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  F-150 2015-2020 Gloss White Body Side Tri-Bar Stripe Kit

                  F-150 2015-2020 Gloss White Body Side Tri-Bar Stripe Kit

                  SKU: VGL3Z9920000C

                  $179.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Bed Safe by Console Vault

                  Bed Safe by Console Vault

                  SKU: VSL3Z9906202A

                  $539.00

                  Shipping: Ships by Jun 22
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2018-2025 Bed Slide for 5.5' Bed

                  F-150 2018-2025 Bed Slide for 5.5' Bed

                  SKU: VJL3Z84113C37A

                  $2,299.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 SuperCab 2015-2025 Chrome Aluminum 5" Step Bars

                  F-150 SuperCab 2015-2025 Chrome Aluminum 5" Step Bars

                  SKU: FL3Z16450BD

                  $750.00

                  Shipping: Ships by Jun 22
                  Pickup: Free at Dealer
                  Add to Cart
                  Reg Cab Bright Stainless Steel B-Pillar Trim for Vehicles without Factory Keypad

                  Reg Cab Bright Stainless Steel B-Pillar Trim for Vehicles without Factory Keypad

                  SKU: VFL3Z9920554E

                  $129.00

                  Shipping: Ships by Jun 22
                  Pickup: Free at Dealer
                  Add to Cart
                  Yakima Adjustable Bed Rack for Embark LS Tonneau Bed Covers

                  Yakima Adjustable Bed Rack for Embark LS Tonneau Bed Covers

                  SKU: VLC3Z9955100A

                  $1,627.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2015-2020 Heavy Duty Splash Guards Rear Pair

                  F-150 2015-2020 Heavy Duty Splash Guards Rear Pair

                  SKU: FL3Z16A550D

                  $110.00

                  Shipping: Ships by Jun 22
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 Platinum 2015-2025 TruXedo Platinum Soft Roll Up Tonneau Cover for 8.0' Bed

                  F-150 Platinum 2015-2025 TruXedo Platinum Soft Roll Up Tonneau Cover for 8.0' Bed

                  SKU: VJL3Z99501A42F

                  $529.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Thule Hitch Mounted Tilting Bike Carrier

                  Thule Hitch Mounted Tilting Bike Carrier

                  SKU: VPL2Z7855100A

                  $869.00

                  Shipping: Ships by Jun 22
                  Pickup: Free at Dealer
                  Add to Cart
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