Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Sportz Truck Camping Tent for Styleside 8.0' Bed

                  Sportz Truck Camping Tent for Styleside 8.0' Bed

                  SKU: VAL3Z99000C38A

                  $319.00

                  Shipping: Ships by May 14
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2015-2025 Chrome Dual Sail Mirror Caps

                  F-150 2015-2025 Chrome Dual Sail Mirror Caps

                  SKU: VFL3Z17D742D

                  $79.00

                  Shipping: Ships by May 14
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2015-2020 Air Design® Satin Black Tailgate Spoiler

                  F-150 2015-2020 Air Design® Satin Black Tailgate Spoiler

                  SKU: VJL3Z9944210B

                  $299.00

                  Shipping: Ships by May 14
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 Reg Cab 2015-2020 Stainless Steel Body Side Molding Trim for 6.5' Bed

                  F-150 Reg Cab 2015-2020 Stainless Steel Body Side Molding Trim for 6.5' Bed

                  SKU: VFL3Z9910146B

                  $349.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Regular Cab Low Profile Smoke Side Window Deflectors - 2 Piece Set

                  Regular Cab Low Profile Smoke Side Window Deflectors - 2 Piece Set

                  SKU: VML3Z18246M

                  $79.00

                  Shipping: Ships by May 14
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2015-2020 Red & Black Body Side Tri-Bar Stripe Kit

                  F-150 2015-2020 Red & Black Body Side Tri-Bar Stripe Kit

                  SKU: VGL3Z9920000D

                  $209.00

                  Shipping: Ships by May 14
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2015-2020 Console Vault Vehicle Safe

                  F-150 2015-2020 Console Vault Vehicle Safe

                  SKU: VFL3Z2806202B

                  $329.00

                  Shipping: Ships by May 14
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2015-2020 Gatorback Gunmetal Splash Guards Front Pair

                  F-150 2015-2020 Gatorback Gunmetal Splash Guards Front Pair

                  SKU: VHL3Z16A550D

                  $309.00

                  Shipping: Ships by May 14
                  Pickup: Free at Dealer
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                  Horizontal Mount Bed Cargo Net for 6.75' & 8.0' Bed

                  Horizontal Mount Bed Cargo Net for 6.75' & 8.0' Bed

                  SKU: HC3Z99550A66A

                  $70.00

                  Shipping: Ships by May 14
                  Pickup: Free at Dealer
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