Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  F-150 SuperCrew® 2015-2025 Chromed Aluminum 5" Step Bars

                  F-150 SuperCrew® 2015-2025 Chromed Aluminum 5" Step Bars

                  SKU: FL3Z16450CB

                  $750.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 SuperCrew® 2015-2025 Black Aluminum 5" Step Bars

                  F-150 SuperCrew® 2015-2025 Black Aluminum 5" Step Bars

                  SKU: FL3Z16450FB

                  $630.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 SuperCrew® 2015-2020 Painted Magnetic 5" Step Bars

                  F-150 SuperCrew® 2015-2020 Painted Magnetic 5" Step Bars

                  SKU: FL3Z16450MC

                  $630.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2015-2025 TruXedo XLP Soft Roll Up Tonneau Cover for 5.5' Bed

                  F-150 2015-2025 TruXedo XLP Soft Roll Up Tonneau Cover for 5.5' Bed

                  SKU: VJL3Z84501A42B

                  $579.00

                  Shipping: Ships by May 6
                  Pickup: Free at Dealer
                  Add to Cart
                  Yakima Medium Profile Bed Rack for Embark LS Tonneau Cover

                  Yakima Medium Profile Bed Rack for Embark LS Tonneau Cover

                  SKU: VLC3Z9955100C

                  $1,377.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 SuperCrew® 2015-2020 Painted Magnetic 6" Angular Step Bars

                  F-150 SuperCrew® 2015-2020 Painted Magnetic 6" Angular Step Bars

                  SKU: FL3Z16450PB

                  $750.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2015-2023 22"X9.5" GLOSS BLACK WHEEL KIT

                  F-150 2015-2023 22"X9.5" GLOSS BLACK WHEEL KIT

                  SKU: M1007KS2295GB

                  $2,165.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 SuperCab 2015-2020 Painted Magnetic 5" Step Bars

                  F-150 SuperCab 2015-2020 Painted Magnetic 5" Step Bars

                  SKU: FL3Z16450LC

                  $595.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2015-2020 LED Warning Strobes

                  F-150 2015-2020 LED Warning Strobes

                  SKU: VGL3Z13C788A

                  $699.00

                  Shipping: Ships by May 6
                  Pickup: Free at Dealer
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