Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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Accessories

color

brand

rack Application

price Range

Expedition 2020-2024 Cargo Area Protector for Non EL

$170.00

Expedition EL 2020-2024 Cargo Area Liner

$170.00

Remote Start System 2-Button Fob with Confirmation

$120.00

Remote Start System 1-Button Fob (2-Pack)

$120.00

Keyless Entry Keypad for Vehicles without Factory Remote Start

$125.00

Expedition 2018-2020 Espresso Carpeted Floor Mats 4-Piece Set

$125.00

Expedition 2019-2020 Black Carpeted Floor Mats, 4-Piece Set

$125.00

Expedition EL 2025, Cargo Area Protector

$150.00

Thule Stand-Up Paddleboard Carrier for Roof Racks

$199.00

SUVs & Cars

Capable, convenient, and versatile.

Trucks & Vans

Hauling, towing, and off-roading.

Electric & Hybrid

Performance Vehicles

Motorsports, Parts & Clubs

Commercial Vehicles

Ford Pro offers the tools, software and service to keep your business on track and crews on the road.

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Accessories

color

brand

rack Application

price Range

Expedition 2020-2024 Cargo Area Protector for Non EL

$170.00

Expedition EL 2020-2024 Cargo Area Liner

$170.00

Remote Start System 2-Button Fob with Confirmation

$120.00

Remote Start System 1-Button Fob (2-Pack)

$120.00

Keyless Entry Keypad for Vehicles without Factory Remote Start

$125.00

Expedition 2018-2020 Espresso Carpeted Floor Mats 4-Piece Set

$125.00

Expedition 2019-2020 Black Carpeted Floor Mats, 4-Piece Set

$125.00

Expedition EL 2025, Cargo Area Protector

$150.00

Thule Stand-Up Paddleboard Carrier for Roof Racks

$199.00