Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Yakima Hitch Mounted Tilting Bicycle Rack for 4 Bikes

                  Yakima Hitch Mounted Tilting Bicycle Rack for 4 Bikes

                  SKU: VKB3Z7855100P

                  $499.00

                  Shipping: Ships by May 7
                  Pickup: Free at Dealer
                  Add to Cart
                  Escape 2023-2024 ST Line Front Molded Black Splash Guards

                  Escape 2023-2024 ST Line Front Molded Black Splash Guards

                  SKU: PJ6Z16A550AA

                  $60.00

                  Shipping: Ships by May 7
                  Dealer Pickup: Not Available
                  Add to Cart
                  Escape 2020-2024 Molded Splash Guards Rear Pair

                  Escape 2020-2024 Molded Splash Guards Rear Pair

                  SKU: LJ6Z16A550BB

                  $60.00

                  Shipping: Ships by May 7
                  Pickup: Free at Dealer
                  Add to Cart
                  Escape 2020-2024 Gatorback Blue Ford Logo Splash Guards Rear Pair

                  Escape 2020-2024 Gatorback Blue Ford Logo Splash Guards Rear Pair

                  SKU: VLJ6Z16A550B

                  $249.00

                  Shipping: Ships by May 7
                  Pickup: Free at Dealer
                  Add to Cart
                  Ash Cup Coin Holder with Lighter Element

                  Ash Cup Coin Holder with Lighter Element

                  SKU: ML3Z2504810AA

                  $75.00

                  Shipping: Ships by May 7
                  Pickup: Free at Dealer
                  Add to Cart
                  Escape 2020-2025 Black Floor Liner, Tray Style, 4pc Set for Hybrid Engines

                  Escape 2020-2025 Black Floor Liner, Tray Style, 4pc Set for Hybrid Engines

                  SKU: LJ6Z7813300BB

                  $205.00

                  Shipping: Ships by May 7
                  Pickup: Free at Dealer
                  Add to Cart
                  Escape 2020-2025 Trailer Hitch 2" Receiver

                  Escape 2020-2025 Trailer Hitch 2" Receiver

                  SKU: LJ6Z19D520AA

                  $490.00

                  Shipping: Ships by May 7
                  Pickup: Free at Dealer
                  Add to Cart
                  Underbody Illumination Courtesy Light Kit

                  Underbody Illumination Courtesy Light Kit

                  SKU: VP1PZ13D290A

                  $279.00

                  Shipping: Ships by May 7
                  Pickup: Free at Dealer
                  Add to Cart
                  Escape 2020-2024 Low Profile Side Window Air Deflectors

                  Escape 2020-2024 Low Profile Side Window Air Deflectors

                  SKU: VLJ6Z18246A

                  $89.00

                  Shipping: Ships by May 7
                  Pickup: Free at Dealer
                  Add to Cart
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