Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Hitch Receiver Aluminum Cap w/ Bronco Logo

                  Hitch Receiver Aluminum Cap w/ Bronco Logo

                  SKU: VM2DZ17F000A

                  $49.00

                  Shipping: Ships by Jun 22
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 4Dr 2021-2025 Front Garage Storage Bags

                  Bronco 4Dr 2021-2025 Front Garage Storage Bags

                  SKU: VM2DZ54502H07D

                  $259.00

                  Shipping: Ships by Jun 22
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2021-2025 TufSkinz Eruption Green Grille Lettering

                  Bronco 2021-2025 TufSkinz Eruption Green Grille Lettering

                  SKU: VN2DZ9942528AG

                  $49.00

                  Shipping: Ships by Jun 22
                  Pickup: Free at Dealer
                  Add to Cart
                  Trailer Hitch Ball Mount 2 1/4" Rise x 4" Drop x 1" Hole

                  Trailer Hitch Ball Mount 2 1/4" Rise x 4" Drop x 1" Hole

                  SKU: BL3Z19A282A

                  $35.00

                  Shipping: Ships by Jun 22
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2Dr 2021-2025 Soft Mesh Bimini Top

                  Bronco 2Dr 2021-2025 Soft Mesh Bimini Top

                  SKU: VM2DZ54500W00A

                  $349.00

                  Shipping: Ships by Jun 22
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 4Dr 2021-2025 Rear Door Garage Storage Bags

                  Bronco 4Dr 2021-2025 Rear Door Garage Storage Bags

                  SKU: VM2DZ54502H07E

                  $239.00

                  Shipping: Ships by Jun 22
                  Pickup: Free at Dealer
                  Add to Cart
                  Curt Hitch Shackle Kit

                  Curt Hitch Shackle Kit

                  SKU: VLL3Z19A282A

                  $49.00

                  Shipping: Ships by Jun 22
                  Pickup: Free at Dealer
                  Add to Cart
                  Yakima Large Perimeter Fence Kit for Cargo Platform

                  Yakima Large Perimeter Fence Kit for Cargo Platform

                  SKU: VM2DZ7855100G

                  $219.00

                  Shipping: Ships by Jun 22
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2021-2025 TufSkinz Matte Black Grille Lettering

                  Bronco 2021-2025 TufSkinz Matte Black Grille Lettering

                  SKU: VN2DZ9942528AE

                  $49.00

                  Shipping: Ships by Jun 22
                  Pickup: Free at Dealer
                  Add to Cart
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