Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Bronco 2Dr 2021-2025 Covercraft Carhartt Front Protective Seat Covers in Pebble Grey

                  Bronco 2Dr 2021-2025 Covercraft Carhartt Front Protective Seat Covers in Pebble Grey

                  SKU: VM2DZ15600D20B

                  $319.00

                  Shipping: Ships by May 10
                  Pickup: Free at Dealer
                  Add to Cart
                  Yakima SKS Lock System Kit

                  Yakima SKS Lock System Kit

                  SKU: VKB3Z7821984A

                  $69.00

                  Shipping: Ships by May 10
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2Dr 2021-2025 Covercraft Carhartt Rear Protective Seat Covers in Pebble Grey

                  Bronco 2Dr 2021-2025 Covercraft Carhartt Rear Protective Seat Covers in Pebble Grey

                  SKU: VM2DZ1863812B

                  $299.00

                  Shipping: Ships by May 10
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 4Dr 2022-2025 Paint Protection Film Kit

                  Bronco 4Dr 2022-2025 Paint Protection Film Kit

                  SKU: VM2DZ2120000C

                  $259.00

                  Shipping: Ships by May 10
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2025 Console Vault Center Console In-Vehicle Safe

                  Bronco 2025 Console Vault Center Console In-Vehicle Safe

                  SKU: VS2DZ9906202B

                  $339.00

                  Shipping: Ships by May 10
                  Pickup: Free at Dealer
                  Add to Cart
                  Thule Rack Mounted Folding Kayak Carrier

                  Thule Rack Mounted Folding Kayak Carrier

                  SKU: VM1PZ7855100D

                  $349.00

                  Shipping: Ships by May 10
                  Pickup: Free at Dealer
                  Add to Cart
                  Overland Roof Rail Mounted Camping Shower

                  Overland Roof Rail Mounted Camping Shower

                  SKU: VNB3Z99000C38B

                  $319.00

                  Shipping: Ships by May 10
                  Pickup: Free at Dealer
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                  Bronco Raptor 2022-2025 Carbon Fiber FORD Grille Letter

                  Bronco Raptor 2022-2025 Carbon Fiber FORD Grille Letter

                  SKU: VN2DZ9942528CB

                  $89.00

                  Shipping: Ships by May 10
                  Pickup: Free at Dealer
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                  Bronco 4Dr 2021-2025 Soft Mesh Bimini Top

                  Bronco 4Dr 2021-2025 Soft Mesh Bimini Top

                  SKU: VM2DZ54500W00B

                  $349.00

                  Shipping: Ships by May 10
                  Pickup: Free at Dealer
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