Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Bronco 2025 Abstract Bronco, Opaque White Ink Spare 35 inch Tire Cover

                  Bronco 2025 Abstract Bronco, Opaque White Ink Spare 35 inch Tire Cover

                  SKU: R2DZ9945026E

                  $125.00

                  Shipping: Ships by May 6
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2021-2025 TufSkinz Eruption Green Grille Lettering

                  Bronco 2021-2025 TufSkinz Eruption Green Grille Lettering

                  SKU: VN2DZ9942528AG

                  $49.00

                  Shipping: Ships by May 6
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2021-2025 Molle Straps

                  Bronco 2021-2025 Molle Straps

                  SKU: VM2DZ99550B25A

                  $19.00

                  Shipping: Ships by May 6
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 4Dr 2021-2025 Stainless Steel Door Sill Plates

                  Bronco 4Dr 2021-2025 Stainless Steel Door Sill Plates

                  SKU: VM2DZ99132A08C

                  $129.00

                  Shipping: Ships by May 6
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 4Dr 2021-2025 Floor Mount Cargo Net

                  Bronco 4Dr 2021-2025 Floor Mount Cargo Net

                  SKU: VM2DZ5446046B

                  $19.00

                  Shipping: Ships by May 6
                  Pickup: Free at Dealer
                  Add to Cart
                  Off-Road Assistance Kit

                  Off-Road Assistance Kit

                  SKU: VM1PZ19F515B

                  $199.00

                  Shipping: Ships by May 6
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2021-2025 TufSkinz Artisan Blue Grille Lettering

                  Bronco 2021-2025 TufSkinz Artisan Blue Grille Lettering

                  SKU: VN2DZ9942528AD

                  $49.00

                  Shipping: Ships by May 6
                  Pickup: Free at Dealer
                  Add to Cart
                  Curt Hitch Shackle Kit

                  Curt Hitch Shackle Kit

                  SKU: VLL3Z19A282A

                  $49.00

                  Shipping: Ships by May 6
                  Pickup: Free at Dealer
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                  Bronco 4Dr 2021-2025 Canvas Soft Tonneau Cover

                  Bronco 4Dr 2021-2025 Canvas Soft Tonneau Cover

                  SKU: VM2DZ99501A42A

                  $119.00

                  Shipping: Ships by May 6
                  Pickup: Free at Dealer
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