Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  LED Anti-Theft Flasher Vehicle Security System

                  LED Anti-Theft Flasher Vehicle Security System

                  SKU: DM5Z19D596A

                  $15.00

                  + $70.00 Installation
                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 4Dr 2021-2025 Fixed Lid Cargo Area Enclosure

                  Bronco 4Dr 2021-2025 Fixed Lid Cargo Area Enclosure

                  SKU: VM2DZ78115A00C

                  $639.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Trailer Hitch Ball Mount 2" Drop

                  Trailer Hitch Ball Mount 2" Drop

                  SKU: BL3Z19A282B

                  $35.00

                  Shipping: Ships by Jun 21
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 4Dr 2021-2025 3D Multicolor Full Vehicle Cover w/o Roof Rails

                  Bronco 4Dr 2021-2025 3D Multicolor Full Vehicle Cover w/o Roof Rails

                  SKU: VM2DZ19A412G

                  $1,069.00

                  Shipping: Ships by Jun 21
                  Pickup: Free at Dealer
                  Add to Cart
                  Yakima Rack Mounted Medium Cargo Basket

                  Yakima Rack Mounted Medium Cargo Basket

                  SKU: VKB3Z7855100T

                  $649.00

                  Shipping: Ships by Jun 21
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2021-2025 Large Wheel Arch Molding Fender Flares OE for 2-door or 4-door

                  Bronco 2021-2025 Large Wheel Arch Molding Fender Flares OE for 2-door or 4-door

                  SKU: M2DZ16268AB

                  $545.00

                  Shipping: Ships by Jun 21
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2021-2025 TufSkinz Carbon Fiber Domed Grille Lettering

                  Bronco 2021-2025 TufSkinz Carbon Fiber Domed Grille Lettering

                  SKU: VN2DZ9942528AB

                  $49.00

                  Shipping: Ships by Jun 21
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco and Bronco Sport First Aid Safety Kit

                  Bronco and Bronco Sport First Aid Safety Kit

                  SKU: VM1PZ19F515H

                  $49.00

                  Shipping: Ships by Jun 21
                  Pickup: Free at Dealer
                  Add to Cart
                  Locking Hitch Pin for 2" Receivers

                  Locking Hitch Pin for 2" Receivers

                  SKU: VML3Z19A326A

                  $25.00

                  Shipping: Ships by Jun 21
                  Pickup: Free at Dealer
                  Add to Cart
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