Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Napier Sportz Cove

                  Napier Sportz Cove

                  SKU: VPM1Z99000C38A

                  $159.00

                  Shipping: Ships by May 8
                  Pickup: Free at Dealer
                  Add to Cart
                  Rear Sunvisor, Owner's Manual, Key Fob Cover, Key Cover & Cargo Organizer Kit

                  Rear Sunvisor, Owner's Manual, Key Fob Cover, Key Cover & Cargo Organizer Kit

                  SKU: VM1PZ78115A00B

                  $169.00

                  Shipping: Ships by May 8
                  Pickup: Free at Dealer
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                  Yakima Rack Mounted Canoe Carrier

                  Yakima Rack Mounted Canoe Carrier

                  SKU: VKB3Z7855100D

                  $199.00

                  Shipping: Ships by May 8
                  Pickup: Free at Dealer
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                  Bronco Sport 2025 Interior Vent Kit

                  Bronco Sport 2025 Interior Vent Kit

                  SKU: VS1PZ19C802AA

                  $199.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco Sport 2021-2025 Side Retro Graphics, Mountain Design - Gray

                  Bronco Sport 2021-2025 Side Retro Graphics, Mountain Design - Gray

                  SKU: VM1PZ6320000C

                  $129.00

                  Shipping: Ships by May 8
                  Pickup: Free at Dealer
                  Add to Cart
                  Remote Start System 2-Button Fob with Confirmation

                  Remote Start System 2-Button Fob with Confirmation

                  SKU: JS7Z15K601B

                  $120.00

                  Shipping: Ships by May 8
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco Sport 2021-2025 Black Platinum Door Sill Plates

                  Bronco Sport 2021-2025 Black Platinum Door Sill Plates

                  SKU: VM1PZ99132A08B

                  $119.00

                  Shipping: Ships by May 8
                  Pickup: Free at Dealer
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                  Yakima Rooftop Fishing Rod Mount

                  Yakima Rooftop Fishing Rod Mount

                  SKU: VM1PZ7855100E

                  $199.00

                  Shipping: Ships by May 8
                  Pickup: Free at Dealer
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                  Bronco Sport 2021-2025 Liftgate Privacy Curtain

                  Bronco Sport 2021-2025 Liftgate Privacy Curtain

                  SKU: VM1PZ99000C38B

                  $109.00

                  Shipping: Ships by May 8
                  Pickup: Free at Dealer
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