Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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Super Duty 2023-2025 Base Trailer Wire Harness Kit with YAW Sensor Connection

$175.00

Ranger 2024 Splash Guard - Heavy Duty (flat), Rear Pair, Black with Bright Accent

$140.00

Ranger 2019-2020 Black Premium Flat Front Pair Splash Guards with Ford Logo

$110.00

Ranger 2019-2023 Smoke Hood Deflector

$115.00

F-150 2009-2010 Trailer Hitch Wiring Harness w/ Reverse Park Aid

$105.00

F-150 2015-2020 Heavy Duty Splash Guards Rear Pair

$110.00

Explorer 2011-2015 Smoke Hood Deflector

$115.00

Super Duty 2020-2021 Smoke Chrome Black Ford Oval Emblems w/ Camera Provision

$170.00

Super Duty 2011-2025 Chrome Exhaust Tip

$135.00