Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Mustang 2022-2023 Air Design® Iconic Silver Side Scoop

                  Mustang 2022-2023 Air Design® Iconic Silver Side Scoop

                  SKU: VKR3Z63279D36AP

                  $269.00

                  Shipping: Ships by May 21
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2024-2025, King Ranch and Tremor - Paint Protection Film Kit

                  F-150 2024-2025, King Ranch and Tremor - Paint Protection Film Kit

                  SKU: VRL3Z2120000B

                  $419.00

                  Shipping: Ships by May 21
                  Pickup: Free at Dealer
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                  F-150 2011-2014 Trailer Brake Control

                  F-150 2011-2014 Trailer Brake Control

                  SKU: BL3Z19H332AA

                  $295.00

                  Shipping: Ships by May 21
                  Pickup: Free at Dealer
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                  Maverick 2022-2025 Undercover Right Hand Side Pivot Storage Box

                  Maverick 2022-2025 Undercover Right Hand Side Pivot Storage Box

                  SKU: VNZ6Z17N004B

                  $239.00

                  Shipping: Ships by May 21
                  Pickup: Free at Dealer
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                  Mustang 2024-2025 Air Design® Gloss Black Quarter Window Louvers - Not for Use with Convertible Models

                  Mustang 2024-2025 Air Design® Gloss Black Quarter Window Louvers - Not for Use with Convertible Models

                  SKU: VPR3Z63280B10B

                  $353.73

                  Shipping: Ships by May 21
                  Pickup: Free at Dealer
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                  Super Duty 2023-2025 Matte Black Hood Lettering

                  Super Duty 2023-2025 Matte Black Hood Lettering

                  SKU: VPC3Z9942528FB

                  $59.00

                  Shipping: Ships by May 21
                  Pickup: Free at Dealer
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                  Super Duty 2023-2025 Gatorback Front Splash Guards w/Black Ford Oval

                  Super Duty 2023-2025 Gatorback Front Splash Guards w/Black Ford Oval

                  SKU: VPC3Z16A550B

                  $359.00

                  Shipping: Ships by May 21
                  Pickup: Free at Dealer
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                  Ranger 2006-2011 Trailer Hitch Class III/IV

                  Ranger 2006-2011 Trailer Hitch Class III/IV

                  SKU: XL5Z17D826AB

                  $305.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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