Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Super Duty 2023-2025 Dash Letters - Pink

                  Super Duty 2023-2025 Dash Letters - Pink

                  SKU: VPC3Z9942528JD

                  $39.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 4Dr 2021-2025 Sunrider Soft Vinyl Retractable Hard Top

                  Bronco 4Dr 2021-2025 Sunrider Soft Vinyl Retractable Hard Top

                  SKU: VM2DZ78501C25A

                  $1,459.00

                  Shipping: Ships by May 13
                  Pickup: Free at Dealer
                  Add to Cart
                  GT 2017-2020 Indoor Black Full Vehicle Cover

                  GT 2017-2020 Indoor Black Full Vehicle Cover

                  SKU: VMG7Z19A412C

                  $750.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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                  Ranger 2024-2025 Retro Red, Orange & Yellow Hood Graphics

                  Ranger 2024-2025 Retro Red, Orange & Yellow Hood Graphics

                  SKU: VR1WZ6320000E

                  $189.00

                  Shipping: Ships by May 13
                  Pickup: Free at Dealer
                  Add to Cart
                  Chrome Dual Sail Mirror Caps w/ Trailer Tow Mirrors

                  Chrome Dual Sail Mirror Caps w/ Trailer Tow Mirrors

                  SKU: VFL3Z17D742F

                  $199.00

                  Shipping: Ships by May 13
                  Pickup: Free at Dealer
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                  Super Duty SuperCab 2017-2025 Chromed Aluminum 5" Step Bars

                  Super Duty SuperCab 2017-2025 Chromed Aluminum 5" Step Bars

                  SKU: HC3Z16450DB

                  $775.00

                  Shipping: Ships by May 13
                  Pickup: Free at Dealer
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                  Bronco 2021-2025 Pink Grille Lettering

                  Bronco 2021-2025 Pink Grille Lettering

                  SKU: VP2DZ9942528D

                  $49.00

                  Shipping: Ships by May 13
                  Pickup: Free at Dealer
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                  Bronco 2Dr 2021-2025 TrekTop Soft Twill Retractable Top

                  Bronco 2Dr 2021-2025 TrekTop Soft Twill Retractable Top

                  SKU: VM2DZ54501C24F

                  $2,769.00

                  Pickup Required
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                  F-150 2021-2025 Fender Flares, OE Style, Black Textured by Husky Liners®

                  F-150 2021-2025 Fender Flares, OE Style, Black Textured by Husky Liners®

                  SKU: VML3Z16268DC

                  $559.00

                  Pickup Required
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