Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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Maverick 2022-2025 Putco Black Platinum B-Pillar Trim for Vehicles without Factory Keypad

Maverick 2022-2025 Putco Black Platinum B-Pillar Trim for Vehicles without Factory Keypad

SKU: VNZ6Z9920554A

$189.00

Shipping: Ships by Jun 10

Pickup: Free at Dealer

Add to Cart

Ranger 2024-2025 Tri-Bar Stripes

Ranger 2024-2025 Tri-Bar Stripes

SKU: VR1WZ6320000B

$129.00

Shipping: Ships by Jun 10

Pickup: Free at Dealer

Add to Cart

F-150 2021-2025 Stainless Steel Tailgate Trim

F-150 2021-2025 Stainless Steel Tailgate Trim

SKU: VML3Z99290D90A

$149.00

Shipping: Ships by Jun 10

Pickup: Free at Dealer

Add to Cart

Bronco 2Dr 2021-2025 Garage Storage Bags - Port Hole Roof Panel

Bronco 2Dr 2021-2025 Garage Storage Bags - Port Hole Roof Panel

SKU: VM2DZ54502H07F

$129.00

Shipping: Ships by Jun 10

Pickup: Free at Dealer

Add to Cart

Ranger 2019-2023 Matte Black Hood Cowl Stripe Kit

Ranger 2019-2023 Matte Black Hood Cowl Stripe Kit

SKU: VKB3Z6320000A

$169.00

Shipping: Ships by Jun 10

Pickup: Free at Dealer

Add to Cart

...

145 - 149 of 149 results