Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  F-150 Regular Cab 2015-2025 Black Aluminum 5" Step Bars

                  F-150 Regular Cab 2015-2025 Black Aluminum 5" Step Bars

                  SKU: FL3Z16450DD

                  $580.00

                  Shipping: Ships by May 13
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 SuperCrew® 2021-2025 Extended Length Step Bars for 5.5 Box

                  F-150 SuperCrew® 2021-2025 Extended Length Step Bars for 5.5 Box

                  SKU: ML3Z16450CA

                  $775.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2021-2025 TufSkinz Eruption Green Grille Lettering

                  Bronco 2021-2025 TufSkinz Eruption Green Grille Lettering

                  SKU: VN2DZ9942528AG

                  $49.00

                  Shipping: Ships by May 13
                  Pickup: Free at Dealer
                  Add to Cart
                  Heavy Duty Stainless Splash Guards Front or Rear Pair

                  Heavy Duty Stainless Splash Guards Front or Rear Pair

                  SKU: CL3Z16A550K

                  $170.00

                  Shipping: Ships by May 13
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 4Dr 2021-2025 Retro-Style Fender Flares

                  Bronco 4Dr 2021-2025 Retro-Style Fender Flares

                  SKU: VR2DZ16268B

                  $599.00

                  Shipping: Ships by May 13
                  Pickup: Free at Dealer
                  Add to Cart
                  Escape 2020-2024 Thule Roof Rack & Cross Bar System With Bare Roof

                  Escape 2020-2024 Thule Roof Rack & Cross Bar System With Bare Roof

                  SKU: VLV4Z7855100B

                  $769.00

                  Shipping: Ships by May 13
                  Pickup: Free at Dealer
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                  Bronco 2Dr 2021-2025 Bushwacker Black Textured Fender Flares

                  Bronco 2Dr 2021-2025 Bushwacker Black Textured Fender Flares

                  SKU: VMB3Z16268A

                  $619.00

                  Pickup Required
                  Pickup: Free at Dealer
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                  Premium Flat Black Splash Guards with Bright Accent, Rear Pair

                  Premium Flat Black Splash Guards with Bright Accent, Rear Pair

                  SKU: CL3Z16A550X

                  $170.00

                  Shipping: Ships by May 13
                  Pickup: Free at Dealer
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                  SuperCab & SuperCrew Black Platinum Stainless Steel B-Pillar Trim for Vehicles without Factory Keypad

                  SuperCab & SuperCrew Black Platinum Stainless Steel B-Pillar Trim for Vehicles without Factory Keypad

                  SKU: VFL3Z9920554C

                  $199.00

                  Pickup Required
                  Pickup: Free at Dealer
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