Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Super Duty SuperCab 2017-2022 Extended Length Chromed Aluminum 6" Step Bars

                  Super Duty SuperCab 2017-2022 Extended Length Chromed Aluminum 6" Step Bars

                  SKU: HC3Z16450AB

                  $940.00

                  Shipping: Ships by May 16
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty SuperCab 2009-2016 Black 5" Step Bars

                  Super Duty SuperCab 2009-2016 Black 5" Step Bars

                  SKU: BC3Z16450CB

                  $555.00

                  Shipping: Ships by May 16
                  Pickup: Free at Dealer
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                  F-150 SuperCab 2015-2025 Chromed Aluminum 5" Step Bars

                  F-150 SuperCab 2015-2025 Chromed Aluminum 5" Step Bars

                  SKU: FL3Z16450GB

                  $750.00

                  Shipping: Ships by May 16
                  Pickup: Free at Dealer
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                  Ranger SuperCab 2019-2023 Black Painted 5" Angular Step Bars

                  Ranger SuperCab 2019-2023 Black Painted 5" Angular Step Bars

                  SKU: KB3Z16450AC

                  $555.00

                  Shipping: Ships by May 16
                  Pickup: Free at Dealer
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                  F-150 SuperCab 2021-2025 Black Platinum Body Side Molding for 8.0' Bed

                  F-150 SuperCab 2021-2025 Black Platinum Body Side Molding for 8.0' Bed

                  SKU: VML3Z9910146D

                  $519.00

                  Shipping: Ships by May 16
                  Pickup: Free at Dealer
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