Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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SuperCab & SuperCrew Black Platinum Stainless Steel B-Pillar Trim for Vehicles with Factory Keypad

$199.00

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Maverick 2022-2025 Black Platinum Tailgate Lettering

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F-150 SuperCab 2021-2025 Chrome Body Side Molding for 8.0' Bed

$369.00

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Exterior

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SuperCab & SuperCrew Black Platinum Stainless Steel B-Pillar Trim for Vehicles with Factory Keypad

$199.00

Bronco 2024-2025, Illuminated Grille Letters for Vehicles w/o Camera

$359.00

Bronco 2024-2025, Illuminated Grille Letters for Vehicles w/Camera

$359.00

F-150 2025 Tailgate Letters Black Platinum Stainless Steel for Pro Access Tailgate

$59.00

F-150 Reg Cab 2021-2025 Black Platinum Body Side Molding for 8.0' Bed

$519.00

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$69.00

F-150 2021-2025 Black Platinum Lettering Tailgate Badge

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Maverick 2022-2025 Black Platinum Tailgate Lettering

$109.00

F-150 SuperCab 2021-2025 Chrome Body Side Molding for 8.0' Bed

$369.00