Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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F-150 2021-2025 Air Design® Matte Black Tailgate Applique

$339.00

F-150 2021-2025 Air Design® Tailgate Spoiler

$249.00

Maverick 2022-2025 Air Design® Satin Black Tailgate Applique

$309.00

Expedition 2022-2024 Air Design® Body Kit - Lower Cladding, Painted, Oxford White, Includes Front Spat, Rear Spat, 4 door moldings

$1,419.00

Ranger 2024-2025 Air Design® Matte Black Lower Door Molding for Crew Cab

$389.00

Escape 2020-2022 Air Design® Rear Skid Plate Kit Exterior Trim

$379.00

Mustang 2018-2023 Air Design® Shadow Black Side Quarter Panel Scoop

$269.00

Mustang 2024-2025 Air Design® Gloss Black Roof Spoiler

$369.00

Mustang 2021-2023 Air Design® Carbonized Gray Side Scoop

$269.00

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Exterior

Exterior

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F-150 2021-2025 Air Design® Matte Black Tailgate Applique

$339.00

F-150 2021-2025 Air Design® Tailgate Spoiler

$249.00

Maverick 2022-2025 Air Design® Satin Black Tailgate Applique

$309.00

Expedition 2022-2024 Air Design® Body Kit - Lower Cladding, Painted, Oxford White, Includes Front Spat, Rear Spat, 4 door moldings

$1,419.00

Ranger 2024-2025 Air Design® Matte Black Lower Door Molding for Crew Cab

$389.00

Escape 2020-2022 Air Design® Rear Skid Plate Kit Exterior Trim

$379.00

Mustang 2018-2023 Air Design® Shadow Black Side Quarter Panel Scoop

$269.00

Mustang 2024-2025 Air Design® Gloss Black Roof Spoiler

$369.00

Mustang 2021-2023 Air Design® Carbonized Gray Side Scoop

$269.00