Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Air Design® Matte Black Door Molding Trim Kit for Crew Cab

                  Air Design® Matte Black Door Molding Trim Kit for Crew Cab

                  SKU: VML3Z1820049A

                  $369.00

                  Shipping: Ships by May 27
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2021-2025 Air Design® Rear Quarter Panel Upper/Lower & Tailgate Body Appearance Kit

                  Bronco 2021-2025 Air Design® Rear Quarter Panel Upper/Lower & Tailgate Body Appearance Kit

                  SKU: VM2DZ5840300A

                  $299.00

                  Shipping: Ships by May 27
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2024 Tailgate Lettering - Electric Spice for Pro Access Tailgate

                  F-150 2024 Tailgate Lettering - Electric Spice for Pro Access Tailgate

                  SKU: VSL3Z9942528AB

                  $79.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 Crew Cab 2021-2025 Bushwacker Black Body Armor Rocker Panel Protection

                  F-150 Crew Cab 2021-2025 Bushwacker Black Body Armor Rocker Panel Protection

                  SKU: VML3Z1613208B

                  $269.00

                  Shipping: Ships by May 27
                  Pickup: Free at Dealer
                  Add to Cart
                  SuperCrew Air Design® Matte Black Door Molding

                  SuperCrew Air Design® Matte Black Door Molding

                  SKU: VJL3Z1820049A

                  $339.00

                  Shipping: Ships by May 27
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2023-2025 Tailgate Light Bar Assembly, Low/Mid Halogen, For Halogen Taillights

                  Super Duty 2023-2025 Tailgate Light Bar Assembly, Low/Mid Halogen, For Halogen Taillights

                  SKU: VPC3Z13B678A

                  $439.00

                  Shipping: Ships by May 27
                  Pickup: Free at Dealer
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                  Escape 2020-2024 Air Design® Door Molding

                  Escape 2020-2024 Air Design® Door Molding

                  SKU: VLV4Z1820049A

                  $229.00

                  Shipping: Ships by May 27
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2025 Tailgate Letters - Pink

                  F-150 2021-2025 Tailgate Letters - Pink

                  SKU: VP1PZ9942528C

                  $59.00

                  Shipping: Ships by May 27
                  Pickup: Free at Dealer
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                  F-150 2024 Tailgate Lettering - Matte Black for Pro Access Tailgate

                  F-150 2024 Tailgate Lettering - Matte Black for Pro Access Tailgate

                  SKU: VSL3Z9942528AC

                  $79.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
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