Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Mustang Mach-E 2021-2025, Air Design® Gloss Shadow Black Rear Bumper Fascia Diffuser Kit

                  Mustang Mach-E 2021-2025, Air Design® Gloss Shadow Black Rear Bumper Fascia Diffuser Kit

                  SKU: VPK9Z17F828A

                  $659.00

                  Shipping: Ships by Apr 30
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang Mach-E 2021-2025 Air Design® Gloss Black Lower Side Rocker Panel Molding Kit for GT, Select and Premium Models

                  Mustang Mach-E 2021-2025 Air Design® Gloss Black Lower Side Rocker Panel Molding Kit for GT, Select and Premium Models

                  SKU: VPK9Z7020000A

                  $759.00

                  Shipping: Ships by Apr 30
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang Mach-E 2021-2025 Air Design® Satin Black Lower Side Rocker Panel Molding Kit for GT, Select, and Premium Models

                  Mustang Mach-E 2021-2025 Air Design® Satin Black Lower Side Rocker Panel Molding Kit for GT, Select, and Premium Models

                  SKU: VPK9Z7020000B

                  $569.00

                  Shipping: Ships by Apr 30
                  Pickup: Free at Dealer
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                  Super Duty 2023-2025 Air Design® Fender Flare Kit SuperBolt 4-Piece Set 6.75 ft Bed

                  Super Duty 2023-2025 Air Design® Fender Flare Kit SuperBolt 4-Piece Set 6.75 ft Bed

                  SKU: VPC3Z16268F

                  $739.00

                  Super Duty 2023-2025 Air Design® Fender Flare Kit SuperBolt 4-Piece Set 8 ft Bed

                  Super Duty 2023-2025 Air Design® Fender Flare Kit SuperBolt 4-Piece Set 8 ft Bed

                  SKU: VPC3Z16268E

                  $739.00

                  Pickup Required
                  Pickup: Free at Dealer
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                  Ranger 2024-2025 Air Design® Ranger Front Bumper Cover

                  Ranger 2024-2025 Air Design® Ranger Front Bumper Cover

                  SKU: VR1WZ17D957A

                  $539.00

                  Shipping: Ships by Apr 30
                  Pickup: Free at Dealer
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