Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Super Duty 2023-2025 Tailgate Lettering - Pink

                  Super Duty 2023-2025 Tailgate Lettering - Pink

                  SKU: VPC3Z9942528FD

                  $59.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2025 Chrome Tailgate Lettering

                  F-150 2021-2025 Chrome Tailgate Lettering

                  SKU: ML3Z9941018B

                  $95.00

                  Shipping: Ships by Jun 18
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2024-2025 TufSkinz Matte Black Tailgate Letters

                  Ranger 2024-2025 TufSkinz Matte Black Tailgate Letters

                  SKU: VR1WZ9942528AB

                  $69.00

                  Shipping: Ships by Jun 18
                  Pickup: Free at Dealer
                  Add to Cart
                  Maverick 2022-2025 TufSkinz Carbon Fiber Domed Tailgate Lettering Inserts

                  Maverick 2022-2025 TufSkinz Carbon Fiber Domed Tailgate Lettering Inserts

                  SKU: VPZ6Z9942528AA

                  $59.00

                  Shipping: Ships by Jun 18
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2024 Tailgate Lettering - Electric Spice for Pro Access Tailgate

                  F-150 2024 Tailgate Lettering - Electric Spice for Pro Access Tailgate

                  SKU: VSL3Z9942528AB

                  $79.00

                  Shipping: Ships by Jun 18
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2024 Tailgate Lettering - Matte Black for Pro Access Tailgate

                  F-150 2024 Tailgate Lettering - Matte Black for Pro Access Tailgate

                  SKU: VSL3Z9942528AC

                  $79.00

                  Shipping: Ships by Jun 18
                  Pickup: Free at Dealer
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                  Bronco Sport 2021-2025 Tailgate Letters - Pink

                  Bronco Sport 2021-2025 Tailgate Letters - Pink

                  SKU: VP1PZ9942528C

                  $59.00

                  Shipping: Ships by Jun 18
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2025 Tufskinz Gray Lettering on Black Texture Door Sill Kit

                  F-150 2021-2025 Tufskinz Gray Lettering on Black Texture Door Sill Kit

                  SKU: VML3Z99132A08C

                  $59.00

                  Shipping: Ships by Jun 18
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2021-2023 Tufskinz Carbon Fiber Tailgate Letter Inserts

                  Ranger 2021-2023 Tufskinz Carbon Fiber Tailgate Letter Inserts

                  SKU: VNB3Z9942528AA

                  $79.00

                  Shipping: Ships by Jun 18
                  Pickup: Free at Dealer
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