Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Bronco 2021-2025 TufSkinz Cactus Gray Grille Lettering

                  Bronco 2021-2025 TufSkinz Cactus Gray Grille Lettering

                  SKU: VN2DZ9942528AF

                  $49.00

                  Shipping: Ships by Jun 23
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2025 Gloss Black Tailgate Lettering

                  F-150 2021-2025 Gloss Black Tailgate Lettering

                  SKU: ML3Z9941018A

                  $85.00

                  Shipping: Ships by Jun 23
                  Pickup: Free at Dealer
                  Add to Cart
                  Maverick 2022-2025 Tufskinz Gray Lettering on Black Texture Door Sill Kit

                  Maverick 2022-2025 Tufskinz Gray Lettering on Black Texture Door Sill Kit

                  SKU: VNZ6Z99132A08C

                  $49.00

                  Shipping: Ships by Jun 23
                  Pickup: Free at Dealer
                  Add to Cart
                  Chrome Round Exhaust Tip

                  Chrome Round Exhaust Tip

                  SKU: KL3Z5K238A

                  $100.00

                  Shipping: Ships by Jun 23
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2024 Tailgate Lettering - Pink for Pro Access Tailgate

                  F-150 2024 Tailgate Lettering - Pink for Pro Access Tailgate

                  SKU: VSL3Z9942528AD

                  $79.00

                  Shipping: Ships by Jun 23
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2021-2025 TufSkinz Velocity Blue Grille Lettering

                  Bronco 2021-2025 TufSkinz Velocity Blue Grille Lettering

                  SKU: VN2DZ9942528AC

                  $49.00

                  Shipping: Ships by Jun 23
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2025 Tailgate Letters - Pink

                  F-150 2021-2025 Tailgate Letters - Pink

                  SKU: VPL3Z9942528B

                  $89.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco Sport 2021-2025 TufSkinz Cactus Gray Liftgate Lettering

                  Bronco Sport 2021-2025 TufSkinz Cactus Gray Liftgate Lettering

                  SKU: VN1PZ9942528BF

                  $59.00

                  Shipping: Ships by Jun 23
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2022 Chrome 3.0 Inch Round Exhaust Tip

                  F-150 2021-2022 Chrome 3.0 Inch Round Exhaust Tip

                  SKU: ML3Z5K238AA

                  $100.00

                  Shipping: Ships by Jun 23
                  Pickup: Free at Dealer
                  Add to Cart
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