Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Ranger 2021-2023 Tufskinz Carbon Fiber Tailgate Letter Inserts

                  Ranger 2021-2023 Tufskinz Carbon Fiber Tailgate Letter Inserts

                  SKU: VNB3Z9942528AA

                  $79.00

                  Shipping: Ships by Jun 22
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco Sport 2021-2025 TufSkinz Carbon Fiber Domed Liftgate Lettering

                  Bronco Sport 2021-2025 TufSkinz Carbon Fiber Domed Liftgate Lettering

                  SKU: VN1PZ9942528BB

                  $59.00

                  Shipping: Ships by Jun 22
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2023-2025 Putco® Black Platinum Stainless Steel Tailgate Lettering For Vehicles w/o Tailgate Applique

                  Super Duty 2023-2025 Putco® Black Platinum Stainless Steel Tailgate Lettering For Vehicles w/o Tailgate Applique

                  SKU: VPC3Z9942528A

                  $79.00

                  Shipping: Ships by Jun 22
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2023-2025 VISCO Matte Black Speed Stripe

                  Super Duty 2023-2025 VISCO Matte Black Speed Stripe

                  SKU: VPC3Z6320000C

                  $69.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2023-2025 Tailgate Letters - Electric Spice

                  Super Duty 2023-2025 Tailgate Letters - Electric Spice

                  SKU: VPC3Z9942528HC

                  $99.00

                  Shipping: Ships by Jun 22
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2025 Tufskinz Red Lettering on Black Texture Door Sill Kit

                  F-150 2021-2025 Tufskinz Red Lettering on Black Texture Door Sill Kit

                  SKU: VML3Z99132A08D

                  $59.00

                  Shipping: Ships by Jun 22
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco Raptor 2022-2025 Carbon Fiber FORD Grille Letter

                  Bronco Raptor 2022-2025 Carbon Fiber FORD Grille Letter

                  SKU: VN2DZ9942528CB

                  $89.00

                  Shipping: Ships by Jun 22
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco Sport 2021-2025 TufSkinz Atlas Blue Liftgate Lettering

                  Bronco Sport 2021-2025 TufSkinz Atlas Blue Liftgate Lettering

                  SKU: VN1PZ9942528BD

                  $59.00

                  Shipping: Ships by Jun 22
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco Raptor 2022-2025 FORD Matte Black Grille Letter

                  Bronco Raptor 2022-2025 FORD Matte Black Grille Letter

                  SKU: VN2DZ9942528CC

                  $89.00

                  Shipping: Ships by Jun 22
                  Pickup: Free at Dealer
                  Add to Cart
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