Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Super Duty DRW 2017-2022 Molded Black Splash Guards Rear Pair

                  Super Duty DRW 2017-2022 Molded Black Splash Guards Rear Pair

                  SKU: LC3Z16A550AA

                  $110.00

                  Shipping: Ships by Jun 22
                  Pickup: Free at Dealer
                  Add to Cart
                  Transit 2015-2025 DWR Molded Splash Guards Rear Pair

                  Transit 2015-2025 DWR Molded Splash Guards Rear Pair

                  SKU: EK3Z16A550CA

                  $110.00

                  Shipping: Ships by Jun 22
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2009-2014 Styleside Molded Front & Rear Splash Guards

                  F-150 2009-2014 Styleside Molded Front & Rear Splash Guards

                  SKU: 4L3Z16A550CAA

                  $115.00

                  Shipping: Ships by Jun 22
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 Lightning 2022-2025 Gatorback Rear Pair Chrome Plate Splash Guards with Black F-150 Logo

                  F-150 Lightning 2022-2025 Gatorback Rear Pair Chrome Plate Splash Guards with Black F-150 Logo

                  SKU: VPL3Z16A550A

                  $299.00

                  Shipping: Ships by Jun 22
                  Pickup: Free at Dealer
                  Add to Cart
                  Explorer 2020-2025 Gatorback Black Ford Logo Splash Guards Front Pair

                  Explorer 2020-2025 Gatorback Black Ford Logo Splash Guards Front Pair

                  SKU: VLB5Z16A550A

                  $279.00

                  Shipping: Ships by Jun 22
                  Pickup: Free at Dealer
                  Add to Cart
                  Expedition 2022-2024 Gatorback Rear Pair Chrome Plate Splash Guards with Blue Ford Oval

                  Expedition 2022-2024 Gatorback Rear Pair Chrome Plate Splash Guards with Blue Ford Oval

                  SKU: VNL1Z16A550A

                  $299.00

                  Shipping: Ships by Jun 22
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2017-2022 Gatorback Platinum Splash Guards Rear Pair

                  Super Duty 2017-2022 Gatorback Platinum Splash Guards Rear Pair

                  SKU: VHC3Z16A550S

                  $369.00

                  Shipping: Ships by Jun 22
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2025 Gatorback Black Ford Logo Splash Guards Rear Pair

                  F-150 2021-2025 Gatorback Black Ford Logo Splash Guards Rear Pair

                  SKU: VML3Z16A550MB

                  $319.00

                  Shipping: Ships by Jun 22
                  Pickup: Free at Dealer
                  Add to Cart
                  Expedition 2018-2024 Gatorback Flat Splash Guards Front Pair

                  Expedition 2018-2024 Gatorback Flat Splash Guards Front Pair

                  SKU: VJL1Z16A550B

                  $349.00

                  Shipping: Ships by Jun 22
                  Pickup: Free at Dealer
                  Add to Cart
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