Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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Products for:

Accessories/
Exterior/
Racks and Carriers

Racks and Carriers

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Products for:

Gray

Number of Gray commodities (1)

Yakima

Number of Yakima commodities (2)

Tepui

Number of Tepui commodities (1)

Cargo

Number of Cargo commodities (6)

Ladder Construction

Number of Ladder Construction commodities (2)

Tent

Number of Tent commodities (2)

Bike

Number of Bike commodities (1)

$0 - $50

commodities in range $0 - $50 (2)

$51 - $100

commodities in range $51 - $100 (1)

$101 - $200

commodities in range $101 - $200 (4)

$201 - $500

commodities in range $201 - $500 (5)

$501 - Above

commodities in range $501 - Above (3)

3 results

rack Application:

Tent

rack Application:

Bike

price Range:

$501 - Above

Yakima Hitch Mounted Swing Bicycle Rack for 4 Bikes

Yakima Hitch Mounted Swing Bicycle Rack for 4 Bikes

SKU: VKB3Z7855100L

$839.00

Pickup Required

Pickup: Free at Dealer

Add to Cart

Tepui Gray & Navy Rack Mounted Tent

Tepui Gray & Navy Rack Mounted Tent

SKU: VLL3Z99000C38B

$2,199.00

Pickup Required

Pickup: Free at Dealer

Add to Cart

Yakima Roof Top 2 Person HD Tent

Yakima Roof Top 2 Person HD Tent

SKU: VM1PZ99000C38A

$2,199.00

Pickup Required

Pickup: Free at Dealer

Add to Cart

1 - 3 of 3 results