Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Escape 2013-2019 Thule Roof Mounted Cross Bar System

                  Escape 2013-2019 Thule Roof Mounted Cross Bar System

                  SKU: VCJ5Z7848016A

                  $769.00

                  Shipping: Ships by May 7
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2017-2025 Side Bed Storage Boxes (set of 2) for 8ft Bed

                  Super Duty 2017-2025 Side Bed Storage Boxes (set of 2) for 8ft Bed

                  SKU: PC3Z9900038B

                  $1,790.00

                  Pickup Required
                  Pickup: Free at Dealer
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                  Yakima Adjustable Bed Rack for Embark LS Tonneau Bed Covers

                  Yakima Adjustable Bed Rack for Embark LS Tonneau Bed Covers

                  SKU: VLC3Z9955100A

                  $1,627.00

                  Pickup Required
                  Pickup: Free at Dealer
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                  Roof Crossbar Kit for use with Large Awnings by Overland

                  Roof Crossbar Kit for use with Large Awnings by Overland

                  SKU: VL1PZ7855100B

                  $609.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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                  Thule Bike Frame Adapter

                  Thule Bike Frame Adapter

                  SKU: VDT4Z7855100E

                  $79.00

                  Shipping: Ships by May 7
                  Pickup: Free at Dealer
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                  Yakima SKS Lock System Kit

                  Yakima SKS Lock System Kit

                  SKU: VKB3Z7821984A

                  $69.00

                  Shipping: Ships by May 7
                  Pickup: Free at Dealer
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                  Yakima Medium Profile Bed Rack

                  Yakima Medium Profile Bed Rack

                  SKU: VKB3Z9955100D

                  $1,218.00

                  Shipping: Ships by May 7
                  Pickup: Free at Dealer
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                  Yakima Medium Profile Bed Rack for Embark LS Tonneau Cover

                  Yakima Medium Profile Bed Rack for Embark LS Tonneau Cover

                  SKU: VLC3Z9955100C

                  $1,377.00

                  Pickup Required
                  Pickup: Free at Dealer
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                  F-150 2021-2025 Venture Tec Rack for 6.5' Bed

                  F-150 2021-2025 Venture Tec Rack for 6.5' Bed

                  SKU: VML3Z9955100B

                  $1,969.00

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