Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Products for:

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                  2. Exterior/
                  3. Hitches, Towing and Recovery

                  Hitches, Towing and Recovery

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                  Orange

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                  Genuine Ford Accessory

                  Number of Genuine Ford Accessory commodities (8)

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                  commodities in range $0 - $50 (5)

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                  8 results

                  brand:

                  Genuine Ford Accessory

                  price Range:

                  $51 - $100

                  price Range:

                  $201 - $500
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                  F-150, 2024-2025, Active Orange Tow Hook - Forged Steel - With Modular Bumper

                  F-150, 2024-2025, Active Orange Tow Hook - Forged Steel - With Modular Bumper

                  SKU: RL3Z17N808B

                  $205.00

                  Shipping: Ships by Jul 4
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2025 Trailer Hitch Receiver

                  F-150 2021-2025 Trailer Hitch Receiver

                  SKU: ML3Z19D520A

                  $385.00

                  Shipping: Ships by Jul 4
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2018-2020 Trailer Brake Control Jumper Wire Kit

                  F-150 2018-2020 Trailer Brake Control Jumper Wire Kit

                  SKU: JL3Z14A411C

                  $85.00

                  Shipping: Ships by Jul 4
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2015-2020 Trailer Hitch 2" Receiver

                  F-150 2015-2020 Trailer Hitch 2" Receiver

                  SKU: FL3Z19D520A

                  $390.00

                  Shipping: Ships by Jul 4
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2023 Trailer Brake Control

                  F-150 2021-2023 Trailer Brake Control

                  SKU: ML3Z19H332AB

                  $295.00

                  + $182.00 Installation
                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2024-2025 Trailer Brake Control

                  F-150 2024-2025 Trailer Brake Control

                  SKU: RL3Z19H332AA

                  $295.00

                  + $182.00 Installation
                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2009-2014 Black Trailer Hitch Assembly 2" Receiver

                  F-150 2009-2014 Black Trailer Hitch Assembly 2" Receiver

                  SKU: CL3Z19D520A

                  $390.00

                  Shipping: Ships by Jul 4
                  Pickup: Free at Dealer
                  Add to Cart
                  Trailer Brake Control

                  Trailer Brake Control

                  SKU: JL3Z19H332AA

                  $295.00

                  Shipping: Ships by Jul 4
                  Pickup: Free at Dealer
                  Add to Cart
                  1
                  1 - 8 of 8 results