Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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Mustang 2008-2014 Flat Splash Guards Rear Pair

$35.00

Super Duty 2017-2022 Black Hood Deflector

$225.00

Front Or Rear Flat Pair Splash Guards 2-Piece Set, w/Ford Oval Logo

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Escape 2014-2019 Class II Trailer Hitch

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Yakima Hitch-Mounted LongArm Bed Extender

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$29.00

Transit 2019-2025 Long Series Carbon Black Running Board for Load Door Side Only

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Exterior

color

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Mustang 2008-2014 Flat Splash Guards Rear Pair

$35.00

Super Duty 2017-2022 Black Hood Deflector

$225.00

Front Or Rear Flat Pair Splash Guards 2-Piece Set, w/Ford Oval Logo

$35.00

Escape 2014-2019 Class II Trailer Hitch

$315.00

Yakima Hitch-Mounted LongArm Bed Extender

$279.00

Yakima Eye Bolts for T-Slot Bar 2pc Set

$29.00

Transit 2019-2025 Long Series Carbon Black Running Board for Load Door Side Only

$500.00

Super Duty 2017-2021 Black Front Wheel Well Liner

$220.00

Mustang 2024-2025 Dot Fade Over-the-Top Graphics for GT

$460.00