Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  F-150 2015-2020 Chrome Square Exhaust Tip

                  F-150 2015-2020 Chrome Square Exhaust Tip

                  SKU: GL3Z5K238A

                  $110.00

                  Shipping: Ships by May 15
                  Pickup: Free at Dealer
                  Add to Cart
                  Escape 2009-2012 Black Cross Bars 2pc Set

                  Escape 2009-2012 Black Cross Bars 2pc Set

                  SKU: 9L8Z7855100AA

                  $150.00

                  Shipping: Ships by May 15
                  Pickup: Free at Dealer
                  Add to Cart
                  Reg Cab Black Platinum Stainless Steel B-Pillar Trim for Vehicles with Factory Keypad

                  Reg Cab Black Platinum Stainless Steel B-Pillar Trim for Vehicles with Factory Keypad

                  SKU: VFL3Z9920554B

                  $169.00

                  Shipping: Ships by May 15
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2023-2025 Base Trailer Wire Harness Kit with YAW Sensor Connection

                  Super Duty 2023-2025 Base Trailer Wire Harness Kit with YAW Sensor Connection

                  SKU: PC3Z15A416A

                  $175.00

                  Shipping: Ships by May 15
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2024 Splash Guard - Heavy Duty (flat), Rear Pair, Black with Bright Accent

                  Ranger 2024 Splash Guard - Heavy Duty (flat), Rear Pair, Black with Bright Accent

                  SKU: KB3Z16A550M

                  $140.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2023-2025 Putco Black Platinum Stainless Steel Tailgate Trim Kit

                  Super Duty 2023-2025 Putco Black Platinum Stainless Steel Tailgate Trim Kit

                  SKU: VPC3Z99290D90B

                  $159.00

                  Shipping: Ships by May 15
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2019-2020 Black Premium Flat Front Pair Splash Guards with Ford Logo

                  Ranger 2019-2020 Black Premium Flat Front Pair Splash Guards with Ford Logo

                  SKU: KB3Z16A550J

                  $110.00

                  Shipping: Ships by May 15
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2019-2023 Smoke Hood Deflector

                  Ranger 2019-2023 Smoke Hood Deflector

                  SKU: KB3Z16C900A

                  $115.00

                  Shipping: Ships by May 15
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2009-2010 Trailer Hitch Wiring Harness w/ Reverse Park Aid

                  F-150 2009-2010 Trailer Hitch Wiring Harness w/ Reverse Park Aid

                  SKU: 9L3Z15A416B

                  $105.00

                  Shipping: Ships by May 15
                  Pickup: Free at Dealer
                  Add to Cart
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