Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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Explorer 2016-2019 Smoke Hood Deflector

$115.00

F-150 2015-2020 Smoke Hood Deflector

$115.00

Bronco 2021-2025 Bronco Logo 32-inch Spare Tire Cover

$105.00

Bronco 2021-2025 Bronco 66, Opaque White Ink Spare 32inch Tire Cover

$105.00

Transit 2015-2025 DWR Molded Splash Guards Rear Pair

$110.00

Explorer 2020-2025 Smoke Hood Deflector

$115.00

F-150 2021-2025 Smoke Hood Deflector

$115.00

F-150 2021-2025 Gunmetal Platinum Lettering Tailgate Badge

$129.00

Super Duty DRW 2017-2022 Molded Black Splash Guards Rear Pair

$110.00