Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Products for:

                  1. Accessories/
                  2. Exterior

                  Exterior

                  Products for:

                  Racks and Carriers

                  Covers, Deflectors, and Protectors

                  Splash Guards

                  Bumpers, Fenders, Doors and Roof

                  Graphics and Stripes

                  Spoilers and Body Kits

                  Products for:

                  Number of Black commodities (3)

                  Number of Gray commodities (2)

                  Number of Genuine Ford Accessory commodities (5)

                  Number of Thule commodities (4)

                  Number of Husky Liners commodities (2)

                  Number of Cargo commodities (1)

                  Number of Water Sports commodities (1)

                  commodities in range $0 - $50 (1)

                  commodities in range $51 - $100 (6)

                  commodities in range $201 - $500 (2)

                  commodities in range $501 - Above (3)

                  12 resultsfor "Exterior"
                  Thule Hitch Mounted Tilting Bike Carrier

                  Thule Hitch Mounted Tilting Bike Carrier

                  SKU: VPL2Z7855100A

                  $899.00

                  Shipping: Ships by Sep 12
                  Pickup: Free at Dealer
                  Add to Cart
                  Thule Canoe Carrier for Roof Racks

                  Thule Canoe Carrier for Roof Racks

                  SKU: VKB3Z7855100W

                  $219.00

                  Shipping: Ships by Sep 12
                  Pickup: Free at Dealer
                  Add to Cart
                  Fusion 2013-2020 Molded Splash Guards Rear Pair

                  Fusion 2013-2020 Molded Splash Guards Rear Pair

                  SKU: DS7Z16A550CA

                  $60.00

                  Shipping: Ships by Sep 12
                  Pickup: Free at Dealer
                  Add to Cart
                  Fusion 2013-2020 Matte Black Body Side Stripe Kit

                  Fusion 2013-2020 Matte Black Body Side Stripe Kit

                  SKU: VFS7Z6320000A

                  $99.00

                  Shipping: Ships by Sep 12
                  Pickup: Free at Dealer
                  Add to Cart
                  Fusion 2013-2020 Side Window Deflectors - Low Profile, Smoke by Husky Liners®

                  Fusion 2013-2020 Side Window Deflectors - Low Profile, Smoke by Husky Liners®

                  SKU: VKS7Z18246A

                  $89.00

                  Shipping: Ships by Sep 12
                  Pickup: Free at Dealer
                  Add to Cart
                  Thule Rack Mounted Cargo Basket with Net

                  Thule Rack Mounted Cargo Basket with Net

                  SKU: VJT4Z7855100C

                  $599.00

                  Shipping: Ships by Sep 12
                  Pickup: Free at Dealer
                  Add to Cart
                  Black Flat Splash Guards Front Pair

                  Black Flat Splash Guards Front Pair

                  SKU: F6AZ16A550AA

                  $35.00

                  Shipping: Ships by Sep 12
                  Pickup: Free at Dealer
                  Add to Cart
                  Thule Stand-Up Paddleboard Carrier for Roof Racks

                  Thule Stand-Up Paddleboard Carrier for Roof Racks

                  SKU: VFT4Z7855100B

                  $1,198.00

                  Shipping: Ships by Sep 12
                  Pickup: Free at Dealer
                  Add to Cart
                  Fusion 2013-2020 Rear Bumper Protector

                  Fusion 2013-2020 Rear Bumper Protector

                  SKU: DS7Z17B807AA

                  $100.00

                  Shipping: Ships by Sep 12
                  Pickup: Free at Dealer
                  Add to Cart
                  12
                  1 - 9 of 12 results