Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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Products for:

Accessories/
Exterior

Exterior

Products for:

Racks and Carriers

Products for:

Gray

Number of Gray commodities (1)

Yakima

Number of Yakima commodities (2)

Tepui

Number of Tepui commodities (1)

Thule

Number of Thule commodities (1)

Bike

Number of Bike commodities (7)

Cargo

Number of Cargo commodities (3)

Water Sports

Number of Water Sports commodities (3)

Ladder Construction

Number of Ladder Construction commodities (2)

Snowsport

Number of Snowsport commodities (2)

Tent

Number of Tent commodities (1)

$101 - $200

commodities in range $101 - $200 (3)

$501 - Above

commodities in range $501 - Above (1)

4 resultsfor "Exterior"

rack Application:

Water Sports

rack Application:

Tent

Yakima Rack Mounted Canoe Carrier

Yakima Rack Mounted Canoe Carrier

SKU: VKB3Z7855100D

$199.00

Shipping: Ships by Jun 21

Pickup: Free at Dealer

Add to Cart

Thule Canoe Carrier for Roof Racks

Thule Canoe Carrier for Roof Racks

SKU: VKB3Z7855100W

$199.00

Shipping: Ships by Jun 21

Pickup: Free at Dealer

Add to Cart

Tepui Gray & Navy Rack Mounted Tent

Tepui Gray & Navy Rack Mounted Tent

SKU: VLL3Z99000C38B

$2,199.00

Pickup Required

Pickup: Free at Dealer

Add to Cart

Yakima Rooftop Fishing Rod Mount

Yakima Rooftop Fishing Rod Mount

SKU: VM1PZ7855100E

$199.00

Shipping: Ships by Jun 21

Pickup: Free at Dealer

Add to Cart

1 - 4 of 4 results