Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Thule Flat Top Rack-Mounted Ski/Snowboard Carrier - Carries 6 Pairs of Skis or 4 Snowboards

                  Thule Flat Top Rack-Mounted Ski/Snowboard Carrier - Carries 6 Pairs of Skis or 4 Snowboards

                  SKU: VM1PZ7855100G

                  $379.00

                  Shipping: Ships by Jun 19
                  Pickup: Free at Dealer
                  Add to Cart
                  SuperCab Bushwacker Black Rocker Panel Protection Trim

                  SuperCab Bushwacker Black Rocker Panel Protection Trim

                  SKU: VJL3Z1613208B

                  $249.00

                  Shipping: Ships by Jun 19
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2025 Gatorback Black Ford Logo Splash Guards Rear Pair

                  F-150 2021-2025 Gatorback Black Ford Logo Splash Guards Rear Pair

                  SKU: VML3Z16A550MB

                  $319.00

                  Shipping: Ships by Jun 19
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2015-2020 Mossy Oak Camo Body Side Tri-Bar Stripe Kit

                  F-150 2015-2020 Mossy Oak Camo Body Side Tri-Bar Stripe Kit

                  SKU: VGL3Z9920000A

                  $259.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150, 2024-2025, Active Orange Tow Hook - Forged Steel - With Modular Bumper

                  F-150, 2024-2025, Active Orange Tow Hook - Forged Steel - With Modular Bumper

                  SKU: RL3Z17N808B

                  $205.00

                  Shipping: Ships by Jun 19
                  Pickup: Free at Dealer
                  Add to Cart
                  Yakima® Rack Mounted Kayak Carrier w/o Lock

                  Yakima® Rack Mounted Kayak Carrier w/o Lock

                  SKU: VKB3Z7855100EB

                  $209.00

                  Shipping: Ships by Jun 19
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2025 Air Design® Satin Black Hood Scoop

                  F-150 2021-2025 Air Design® Satin Black Hood Scoop

                  SKU: VML3Z16C630A

                  $429.00

                  Shipping: Ships by Jun 19
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2025 Fender Flares, Pocket Style, Paintable, Smooth by Husky Liners®

                  F-150 2021-2025 Fender Flares, Pocket Style, Paintable, Smooth by Husky Liners®

                  SKU: VML3Z16268BC

                  $499.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2023-2025 LIGHTED FORD OVAL FRONT LED PROJECTOR FOR VEHICLES WITH FRONT CAMERA FOR LARIAT, KING RANCH, AND PLATINUM

                  F-150 2023-2025 LIGHTED FORD OVAL FRONT LED PROJECTOR FOR VEHICLES WITH FRONT CAMERA FOR LARIAT, KING RANCH, AND PLATINUM

                  SKU: VML3Z8A224J

                  $309.00

                  Shipping: Ships by Jun 19
                  Pickup: Free at Dealer
                  Add to Cart
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