Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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Ford Pro offers the tools, software and service to keep your business on track and crews on the road.

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color

brand

rack Application

price Range

Explorer 2022-2025 Gatorback Blue Oval Splash Guards Rear Pair

$249.00

Thule Bike Frame Adapter

$79.00

Explorer 2011-2019 Side Window Air Deflectors

$99.00

Yakima SKS Lock System Kit

$69.00

Thule Rack Mounted Folding Kayak Carrier

$349.00

Overland Roof Rail Mounted Camping Shower

$319.00

Yakima® FrontLoader Rooftop Rack Mounted Bike Carrier w/o Lock

$279.00

Yakima Hitch Mounted Tilting Bicycle Rack for 4 Bikes

$499.00

Explorer 2011-2015 Aeroskin® Hood Protector, Smoke by Husky Liners®

$89.00

SUVs & Cars

Capable, convenient, and versatile.

Trucks & Vans

Hauling, towing, and off-roading.

Electric & Hybrid

Performance Vehicles

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Ford Pro offers the tools, software and service to keep your business on track and crews on the road.

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Exterior

color

brand

rack Application

price Range

Explorer 2022-2025 Gatorback Blue Oval Splash Guards Rear Pair

$249.00

Thule Bike Frame Adapter

$79.00

Explorer 2011-2019 Side Window Air Deflectors

$99.00

Yakima SKS Lock System Kit

$69.00

Thule Rack Mounted Folding Kayak Carrier

$349.00

Overland Roof Rail Mounted Camping Shower

$319.00

Yakima® FrontLoader Rooftop Rack Mounted Bike Carrier w/o Lock

$279.00

Yakima Hitch Mounted Tilting Bicycle Rack for 4 Bikes

$499.00

Explorer 2011-2015 Aeroskin® Hood Protector, Smoke by Husky Liners®

$89.00