Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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Escape 2023-2025, Trailer Hitch 2" Receiver, for use w/Escape Base, Active, Platinum and PHEV

$490.00

Thule Ski & Snowboard Carrier for Hitch Mounted Bike Rack

$399.00

Yakima Rack Mounted Stand Up Paddleboard Carrier

$359.00

Escape 2023-2025 Paint Protection Film Kit

$329.00

Escape 2006-2007 Primed Rear Spoiler

$350.00

Escape 2020-2024 Cross Bars 2pc Set

$325.00

Escape 2020-2024 Gatorback Blue & Silver Ford Logo Splash Guards Front Pair

$249.00

Yakima Awning

$419.00

Escape 2024 Graphics Kit, Cool Silver Side Stripes

$310.00

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Exterior

color

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rack Application

price Range

Escape 2023-2025, Trailer Hitch 2" Receiver, for use w/Escape Base, Active, Platinum and PHEV

$490.00

Thule Ski & Snowboard Carrier for Hitch Mounted Bike Rack

$399.00

Yakima Rack Mounted Stand Up Paddleboard Carrier

$359.00

Escape 2023-2025 Paint Protection Film Kit

$329.00

Escape 2006-2007 Primed Rear Spoiler

$350.00

Escape 2020-2024 Cross Bars 2pc Set

$325.00

Escape 2020-2024 Gatorback Blue & Silver Ford Logo Splash Guards Front Pair

$249.00

Yakima Awning

$419.00

Escape 2024 Graphics Kit, Cool Silver Side Stripes

$310.00