Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Edge 2019-2024 Rear Bumper Protector

                  Edge 2019-2024 Rear Bumper Protector

                  SKU: KT4Z17B807A

                  $100.00

                  Shipping: Ships by May 25
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco Sport 2021-2024 Rear Bumper Protector

                  Bronco Sport 2021-2024 Rear Bumper Protector

                  SKU: M1PZ17B807A

                  $100.00

                  Shipping: Ships by May 25
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2021-2025 Aeroskin Black Smoke Hood Deflector

                  Bronco 2021-2025 Aeroskin Black Smoke Hood Deflector

                  SKU: VM2DZ16C900A

                  $89.00

                  Shipping: Ships by May 25
                  Pickup: Free at Dealer
                  Add to Cart
                  Transit Low Roof 2015-2025 Side Window Air Deflectors

                  Transit Low Roof 2015-2025 Side Window Air Deflectors

                  SKU: VGK4Z18246A

                  $69.00

                  Shipping: Ships by May 25
                  Pickup: Free at Dealer
                  Add to Cart
                  Edge 2015-2018 Rear Bumper Protector

                  Edge 2015-2018 Rear Bumper Protector

                  SKU: FT4Z17B807A

                  $100.00

                  Shipping: Ships by May 25
                  Pickup: Free at Dealer
                  Add to Cart
                  Putco Smoke In-Channel Side Window Deflectors, Front Only 2-Piece Set for Super Cab

                  Putco Smoke In-Channel Side Window Deflectors, Front Only 2-Piece Set for Super Cab

                  SKU: VML3Z18246E

                  $69.00

                  Shipping: Ships by May 25
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2017-2022 Black Hood Deflector

                  Super Duty 2017-2022 Black Hood Deflector

                  SKU: HC3Z16C900C

                  $225.00

                  Shipping: Ships by May 25
                  Pickup: Free at Dealer
                  Add to Cart
                  EcoSport 2018-2022 Aeroskin Smoke Hood Protector

                  EcoSport 2018-2022 Aeroskin Smoke Hood Protector

                  SKU: VJN1Z16C900A

                  $79.00

                  Shipping: Ships by May 25
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2Dr 2021-2025 Garage Storage Bags

                  Bronco 2Dr 2021-2025 Garage Storage Bags

                  SKU: VM2DZ54502H07C

                  $269.00

                  Shipping: Ships by May 25
                  Pickup: Free at Dealer
                  Add to Cart
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