Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Remote Start System RFR Antenna Vehicle Security Kit

                  Remote Start System RFR Antenna Vehicle Security Kit

                  SKU: DA8Z15603A

                  $40.00

                  Shipping: Ships by May 16
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2018-2020 Bed Cargo Illumination Kit

                  F-150 2018-2020 Bed Cargo Illumination Kit

                  SKU: JL3Z13E754A

                  $255.00

                  Shipping: Ships by May 16
                  Pickup: Free at Dealer
                  Add to Cart
                  100 Series 4 Button Remote Start System

                  100 Series 4 Button Remote Start System

                  SKU: BC3Z19G364A

                  $375.00

                  Shipping: Ships by May 16
                  Pickup: Free at Dealer
                  Add to Cart
                  Remote Start System Ultra-Long-Range Extender Antenna Kit

                  Remote Start System Ultra-Long-Range Extender Antenna Kit

                  SKU: JS7Z15603A

                  $35.00

                  Shipping: Ships by May 16
                  Pickup: Free at Dealer
                  Add to Cart
                  Remote Start Hood Switch Kit

                  Remote Start Hood Switch Kit

                  SKU: BT4Z19G366A

                  $30.00

                  Shipping: Ships by May 16
                  Pickup: Free at Dealer
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                  F-150 2024-2025 Back-up Alarm

                  F-150 2024-2025 Back-up Alarm

                  SKU: VRL3Z14N137AB

                  $229.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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                  Ford Perimeter Plus Vehicle Security System

                  Ford Perimeter Plus Vehicle Security System

                  SKU: KN1Z19A361A

                  $255.00

                  Shipping: Ships by May 16
                  Pickup: Free at Dealer
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                  F-150 2023-2024 Vehicle-to-Vehicle Charging Adapter

                  F-150 2023-2024 Vehicle-to-Vehicle Charging Adapter

                  SKU: NL3Z14A411E

                  $50.00

                  Shipping: Ships by May 16
                  Pickup: Free at Dealer
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                  Ford Perimeter Plus Vehicle Security System

                  Ford Perimeter Plus Vehicle Security System

                  SKU: FT4Z19A361A

                  $245.00

                  Shipping: Ships by May 16
                  Pickup: Free at Dealer
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