Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Electronics

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                  Ford Fast Charging Adapter (NACS)

                  Ford Fast Charging Adapter (NACS)

                  SKU: VRK9Z10E826A

                  $200.00

                  Shipping: Ships by May 24
                  Dealer Pickup: Not Available
                  Add to Cart
                  Super Duty 2023-2025 Base Wire Harness Kit without YAW Sensor Connection

                  Super Duty 2023-2025 Base Wire Harness Kit without YAW Sensor Connection

                  SKU: PC3Z15A416B

                  $175.00

                  Shipping: Ships by May 24
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2011-2014 Remote Start Hood Switch Kit

                  F-150 2011-2014 Remote Start Hood Switch Kit

                  SKU: BL3Z19G366A

                  $20.00

                  Shipping: Ships by May 24
                  Pickup: Free at Dealer
                  Add to Cart
                  Transit Connect 2016-2017 Ford Perimeter Plus Vehicle Security System

                  Transit Connect 2016-2017 Ford Perimeter Plus Vehicle Security System

                  SKU: GT1Z19A361A

                  $245.00

                  Shipping: Ships by May 24
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2017-2022 Remote Start Hood Switch Kit

                  Super Duty 2017-2022 Remote Start Hood Switch Kit

                  SKU: HC3Z19G366A

                  $90.00

                  Shipping: Ships by May 24
                  Pickup: Free at Dealer
                  Add to Cart
                  LED Anti-Theft Flasher Vehicle Security System

                  LED Anti-Theft Flasher Vehicle Security System

                  SKU: DM5Z19D596A

                  $15.00

                  + $70.00 Installation
                  Mobile-Ease Advanced Hands Free System

                  Mobile-Ease Advanced Hands Free System

                  SKU: 7L2Z19G399A

                  $520.00

                  + $14.00 Installation
                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang Mach-E/eTransit Mobile Power Charging Cord

                  Mustang Mach-E/eTransit Mobile Power Charging Cord

                  SKU: LJ9Z10C830DC

                  $495.00

                  Shipping: Ships by May 24
                  Pickup: Free at Dealer
                  Add to Cart
                  Ford Perimeter Plus Vehicle Security System

                  Ford Perimeter Plus Vehicle Security System

                  SKU: JS7Z19A361A

                  $300.00

                  Shipping: Ships by May 24
                  Pickup: Free at Dealer
                  Add to Cart
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